Kevin Russell
Kevin Russell at Guntersville Chevrolet

Kevin Russell | Page 11

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

Contact Me
4.9
169 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

20 yrs, 4 mos

Languages Spoken

English English

4.9

169 Reviews

Write a Review

169 Reviews of Kevin Russell

September 01, 2024

Dealership Rating
Employee Rating

Service manager was very courteous and prompt. Explained reasons for recall and time involved for correcting problem. More

by marionettej.bishop@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Dealership Rating
Employee Rating

Really some great folks! ! Love doing business with them!!! Bruce does a great job!! He just needs to learn to say Roll Tide Roll!! More

by HAMMCABNIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Bruce Moss, Aerial Cason , Carleigh Bowen, John Houston, Jonathan Ramirez

Sep 05, 2024

Guntersville Chevrolet responded

Thank you so much for your positive comments about Guntersville Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2024

Dealership Rating
Employee Rating

Top notch, needs a raise! Great place and great people, they care about the customer! More

by brentcindysassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moody Qattea, Bruce Moss , Carleigh Bowen, John Houston, Harry Norton, Jonathan Ramirez, Arlen Stinson, Brent Woodham

Aug 31, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Guntersville Chevrolet!

August 21, 2024

Dealership Rating
Employee Rating

Even though I was an hour early the service mananager was very professional and polite. They worked me in and the service was done very fast . Service team is always very good. More

by TINKATAL1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

Dealership Rating
Employee Rating

The very best ! ! They name it so easy to have your vehicle serviced plus clean it up for you ! More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Grass, David Scott , Carleigh Bowen, John Houston, Judy Mosley Cameron, Jonathan Ramirez

Aug 18, 2024

Guntersville Chevrolet responded

Mary, we are so happy to read such a great review about Guntersville Chevrolet! We hope you have a great day!

August 08, 2024

Dealership Rating
Employee Rating

Kevin was very helpful and explained everything to me that they were doing and told me that there was a recall on the headlights and he got that fixed as well. He also gave sound advice on the other prob More

by MSBOOGIEBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

Guntersville Chevrolet responded

We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

Dealership Rating
Employee Rating

My glove compartment door want shut because they check the cabin filter and didn't put it back in the right way. They did not reset my oil gauge on my dash. More

by SHEILA_FROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 23, 2024

Guntersville Chevrolet responded

Hi Sheila, Thank you for taking the time for sharing your feedback with us. We're sorry to hear of these issues with your recent service visit. I understand that these were solved before you left the dealership, but we want to again apologize for missing them and to assure you that we are working diligently on our internal processes so that this doesn't happen again. Thank you again for making us aware of the issues so that we could fix them as quickly as possible. Sincerely, Katie R.

July 12, 2024

Dealership Rating
Employee Rating

Always the best service at Guntersville Chevrolet! So much knowledge from every department and every employee! More

by Honda97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aerial Cason , Carleigh Bowen, Chase Bowen, Jonathan Ramirez, Madison Russell

Jul 15, 2024

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Guntersville Chevrolet and we hope to see you again.

July 05, 2024

Dealership Rating
Employee Rating

Very professional, very clean dealership, very knowledgeable, went above asked service, very pleased. Will do business with again. More

by DBDVS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! we're committed to changing the car-buying experience for the better! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2024

Dealership Rating
Employee Rating

Kevin was pleasant and explained what they found wrong with my air conditioning and it was fixed. Thank you! More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Abbondanza

Jul 03, 2024

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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