Kevin Russell | Page 10
Service Advisor
Guntersville Chevrolet
11982 US-431 Suite A
Guntersville, AL 35976
Dealership Experience
3 yrs, 9 mos
Industry Experience
20 yrs, 5 mos
Languages Spoken
English
178 Reviews
Write a Review178 Reviews of Kevin Russell
December 13, 2024
Awesome customer service; also, friendly and courteous. Kevin always takes great care of my truck. One of the services I needed takes some time, but the wait is no problem. While sitting inside all the st Kevin always takes great care of my truck. One of the services I needed takes some time, but the wait is no problem. While sitting inside all the staff that walks by always speaks and they are very nice. More
Other Employees Tagged: David Scott, Bruce Moss
December 09, 2024
I have carried my truck multiple times for repairs and the problem was never fixed. I have also been in recently for an oil change and the oil filter was left so loose it leaked oil and the fender well wa the problem was never fixed. I have also been in recently for an oil change and the oil filter was left so loose it leaked oil and the fender well wasn't properly secured with fasteners after a fuel filter replacement. More
December 08, 2024
I bought my car in April and paid for a warranty. My check engine light comes on last week of November. My gaskets and seals on crank case are already wore out. Mind you I've had the car for 8 months My check engine light comes on last week of November. My gaskets and seals on crank case are already wore out. Mind you I've had the car for 8 months. It's a 2020 year model. They say they serviced it in February when I bought it. They want to say my warranty doesn't cover it and charge me around $2,000. Come on. I won't buy another from here that's for sure. More
November 23, 2024
Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More
Other Employees Tagged: Carleigh Bowen, Jonathan Ramirez, Madison Russell
November 15, 2024
Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More
Other Employees Tagged: Aerial Cason, Maeghan Steeley , Carleigh Bowen, Chase Bowen, CJ Cowart, John Houston, Jonathan Ramirez, Madison Russell, Juan Tzintzun
November 04, 2024
Helpful , courteous , friendly and Prompt . Craig always does what he says and gets back with you in a timely manner . Craig always does what he says and gets back with you in a timely manner . More
Other Employees Tagged: Chris Nothdurft, Bruce Moss, Craig Harris , Carleigh Bowen, John Houston, Jonathan Ramirez
October 26, 2024
Kevin does an excellent job. Always pleased when I am able to work with him. Always pleased when I am able to work with him. More
Other Employees Tagged: David Scott

