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Kevin Russell

Overview Reviews (157) Inventory (92)

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Kevin Russell

Kevin Russell | Page 12

Service Advisor

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9

157 Reviews

Overview Reviews (157) Inventory (92)

Dealership Experience

3 yrs, 7 mos

Industry Experience

20 yrs, 3 mos

Languages Spoken

English

4.9

157 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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157 Reviews of Kevin Russell

March 04, 2024

Dealership Rating

Employee Rating

Good experience Kevin did what he promised. .24 hour turnaround I am satisfied with the service .24 hour turnaround I am satisfied with the service More

by FULLER1984

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Mar 08, 2024 -

Guntersville Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Guntersville Chevrolet and we hope to see you again soon!

February 10, 2024

Dealership Rating

Employee Rating

They made sure the issue was repaired completely, before they got my vehicle back. Also made sure I had a vehicle to drive while repairs were done. They knew I was leaving for vacation, and got me ready bef they got my vehicle back. Also made sure I had a vehicle to drive while repairs were done. They knew I was leaving for vacation, and got me ready before time to leave. More

by Ctracystep

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Feb 10, 2024 -

Ctracystep responded

Kevin always gets me taken care of!

January 28, 2024

Dealership Rating

Employee Rating

Great experience- David Scott took great care of us! Bruce, Moody- all the employees went out of their way to help us. Great dealership! A+++ Bruce, Moody- all the employees went out of their way to help us. Great dealership! A+++ More

by bbpatterson14

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Grass, David Scott, Moody Qattea, Bruce Moss, Trena Houston , Carleigh Bowen, John Houston, Judy Mosley Cameron, Brent Woodham

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Jan 31, 2024 -

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2024

Dealership Rating

Employee Rating

They're great. I don't know what else to say, so here are thirteen more words. I don't know what else to say, so here are thirteen more words. More

by STIFFDAWG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jan 26, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

Dealership Rating

Employee Rating

Great service. Went into great detail on what vehicle needed. Friendly staff and great price. Went into great detail on what vehicle needed. Friendly staff and great price. More

by Greg Canfield

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 26, 2024 -

Guntersville Chevrolet responded

Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

Dealership Rating

Employee Rating

Perfect. They describe everything wrong with truck. Even put it in writing. Never have to wait long. They describe everything wrong with truck. Even put it in writing. Never have to wait long. More

by Greg Canfield

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jan 26, 2024 -

Guntersville Chevrolet responded

Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2024

Dealership Rating

Employee Rating

Very helpful and keep me updated on the progress. Very nice waiting area. Overall, a good experience and will keep using the dealership for future needs. Very nice waiting area. Overall, a good experience and will keep using the dealership for future needs. More

by MICHAEL.D.BARNES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 26, 2024 -

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 23, 2024

Dealership Rating

Employee Rating

Very clean and organized establishment. The employees are all so kind and ready to help! The employees are all so kind and ready to help! More

by anonymous

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madison Russell

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Jan 25, 2024 -

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

January 15, 2024

Dealership Rating

Employee Rating

Always very courteous an friendly. An the coffee is great. An everybody alwa ask if u need anything very helpful An the coffee is great. An everybody alwa ask if u need anything very helpful More

by Rdbtlb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jan 18, 2024 -

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2024

Dealership Rating

Employee Rating

I appreciate how quickly I was able to get an oil change. The staff is very professional and knowledgeable The staff is very professional and knowledgeable More

by Jennie41210

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Russell

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Jan 15, 2024 -

Guntersville Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

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