They really do make you feel like family, quick service
always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it tak
always met with a smile, and expectations are always exceeded! I do wish, however that the recommendations weren’t sent through text or email, it takes the personal aspect away from it, but nothing the advisors can help.
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by tinadatrailblazer
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2025 -
Guntersville Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're committed to changing the car-buying experience for the better!
I requested the shuttle service when I made the
appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late t
appointment, but when I arrived, no one knew that I had requested it. I had to wait about 20 minutes before I was taken to work, which made me late to work. When I was informed my vehicle was ready, I reminded them I needed a pickup shuttle. When I got off work, no one was there to pick me up, so I had to call again and waited for another 15 minutes before I was taken back to the dealership. This service is offered by the dealership and needs to be improved upon because I don’t have anyone close enough to take me and I don’t feel it is right to ask my coworkers.
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by Tmrogers333
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Guntersville Chevrolet responded
We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (256) 787-3771 so we can assist you further.
Craig & his team have made it their mission to keep me
safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call.
safely on the road & out of their service department! I truly feel like their favorite customer every time I visit or call.
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by kbj
Service Price Transparency
Jun 11, 2025 -
Guntersville Chevrolet responded
Thank you for your kind review; we are happy to pass along your comments to Craig and the team here at Guntersville Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
Good folks Good folks to do business with Real
accommodating friendly, fast has a thorough knowledge of the equipment
accommodating friendly, fast has a thorough knowledge of the equipment
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by JWALLS7030
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Russell
Jun 04, 2025 -
Guntersville Chevrolet responded
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.
Always treated me well.
Been dealing with them for several years and everyone have been very attentive and helpful
Been dealing with them for several years and everyone have been very attentive and helpful
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by skelley42446
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2025 -
Guntersville Chevrolet responded
Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
This was my first visit to the service department for an
oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy abo
oil change and tire rotation. They did a complete review of my car and suggested additional service based on my cars mileage. They were not pushy about doing this additional service which I really appreciated. The dealership I have been using has always been aggressive about doing additional service work. My car was returned to me washed and clean on the inside as well. I look forward to doing all of my service work there in the future.
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by WLSHAPPELL
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Guntersville Chevrolet responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
This dealership has the best customer service and the
quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate
quickest vehicle service out of all Chevy dealerships I’ve been at. Other dealership companies(not Chevy dealership) need to take notes and emulate the wonderful customer service I got here.
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by ghalebliam
Service Price Transparency
May 14, 2025 -
Guntersville Chevrolet responded
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Always professional and a place I trust with my vehicle.
The only place I'll go for service.
The only place I'll go for service.
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by scott_cindydaniel
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Russell
May 11, 2025 -
Guntersville Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Oil change was quick, staff was very friendly and
helpful. Wife was happy with the service
helpful. Wife was happy with the service
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by johns_ta
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2025 -
Guntersville Chevrolet responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Kevin was very helpful in getting our car repaired the
same day and getting the warranty to pay. We were very pleased
same day and getting the warranty to pay. We were very pleased
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by dennisdjra
Verified Customer
Verified Customer
Service Price Transparency
May 07, 2025 -
Guntersville Chevrolet responded
We're happy you found Kevin to be so supportive during your experience here at Guntersville Chevrolet. If you have any further questions, please give us a call. We're always happy to help!