Kevin Szelag | Page 8

I have been a customer for many years. Bill Selby has been my sales rep for the past nine years. He helped my with my Cruise Hatchback, Black Trax, Silver Trax and now my Buick Encore. Bill Selby has been my sales rep for the past nine years. He helped my with my Cruise Hatchback, Black Trax, Silver Trax and now my Buick Encore. It is always a pleasure working with him and Malouf all these years. More

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From the start no nonsense . . enquired about a Vehicle that hadn’t arrived yet. As soon as the vehicle touched down a call and photos were sent No pre approval was in place when . enquired about a Vehicle that hadn’t arrived yet. As soon as the vehicle touched down a call and photos were sent No pre approval was in place when I agreed to purchase Friday afternoon & Picked up my new Escalade Saturday Kevin kept his word and met every obligation he promised Nice people Truthful and Honest ! Thank You More

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Excellent service. The staff were very professional and personable. Bill Selby was such a pleasure to work with and would definitely recommend him and the dealership. The staff were very professional and personable. Bill Selby was such a pleasure to work with and would definitely recommend him and the dealership. More

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I had a great experience working with Yaden and his manager (Frank). We visited the truck, took it for a test drive, and came back the next day to purchase it. Their pricing was fair, they worked to se manager (Frank). We visited the truck, took it for a test drive, and came back the next day to purchase it. Their pricing was fair, they worked to see available discounts, and were highly knowledgeable about their trucks. One of the main reasons we chose to purchase at Malouf with because of the responsiveness of Yarden. He quickly answered a number of calls and texts in order to get us to a deal. After the deal, he helped us with additional support on accessories. Highly recommend giving them a shot for your next car. More

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Efficient and professional service. We were able to get the car that best met our needs at the price we requested. Dennis did a great job. We were able to get the car that best met our needs at the price we requested. Dennis did a great job. More

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Dennis in Cadillac sales was extremely knowledgeable and helpful in completing my recent XT5 purchase. helpful in completing my recent XT5 purchase. More

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Dennis did a fantastic job explaining how to use all the features in my Escalade. Highly recommend Malouf Cadillac. features in my Escalade. Highly recommend Malouf Cadillac. More

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Buyer Beware! Don’t shop here. This dealership swindled us out of $600+. We made our deal, told our doen payment covered everything and there was no more money due Don’t shop here. This dealership swindled us out of $600+. We made our deal, told our doen payment covered everything and there was no more money due! Waited for the car to come on, went to pick it up in the evening. When we were sent in to the “finance guy” he demanded another $600+ for 1st payment, taxes & fees. I told him we had agreed to the larger down payment to cover that, he said we were wrong and would have to talk to the salesman to straighten it out. Not surprisingly, he was no where to be found despite the fact that we had made the appointment to pick it up and he had been there 10 minutes before that. It was late and we needed the car to get home, so I wrote the check. Additionally, he could not apply our “reward points” because if the time of day, so that cost us another $400 which he assured us would be credited to future service after we clear it up with Chevrolet! Called salesman next day and he said he would look into it. No response for weeks. Went into dealership snd asked him again, he again said he would look into it. Ghosting us since. No response whatsoever. Also, Chevrolet said there was absolutely no reason for them to not applyour rewards, but there was nothing they could do after the fact. We were ripped off by a planned scam to be sure!! Do not shop at Malouf!! More

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Best car buying experience I’ve had. Email sent, offer made and accepted. Car delivered less than 6 hours later Email sent, offer made and accepted. Car delivered less than 6 hours later More

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They made the process very easy for me. I have a disabled husband and they were excellent. I will highly recommend Malouf again I have a disabled husband and they were excellent. I will highly recommend Malouf again More

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