Joseph Mitolo

Although the highest rating is 5 stars, I would give John Marfoglio a 10! I purchased my third Cadillac from Malouf last week, and once again the experience exceeded my expectations. Joe has been phenomen Marfoglio a 10! I purchased my third Cadillac from Malouf last week, and once again the experience exceeded my expectations. Joe has been phenomenal throughout the entire process—his customer service is truly five-diamond quality. John has an incredible knowledge of Cadillac vehicles and their technology. When I couldn't get my OnStar, door locks, or Apple CarPlay to work (completely user error on my part!), John was incredibly patient, took the time to walk me through everything, and quickly resolved all of my concerns. I can't say enough about John and the entire team at Malouf Cadillac. Their professionalism, expertise, and commitment to customer satisfaction are exactly why I continue to return. I highly recommend both John and the dealership to anyone looking for an exceptional car-buying and ownership experience. Cynthia & James Caracter More

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Very professional, accommodating and friendly from start to finish. I didn't intend to drive away my new Traverse on the same day, but it was great. to finish. I didn't intend to drive away my new Traverse on the same day, but it was great. More

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We are a repeat customer of Malouf Cadillac and leased our 2nd car with them. John and Joe explained our options with our expiring leased XT6. We didn't expect to make a decision that day but with their our 2nd car with them. John and Joe explained our options with our expiring leased XT6. We didn't expect to make a decision that day but with their knowledge and expertise, we did! We are very happy with our new XT5. And Joe remembered us from 4 years ago! John was very nice and professional! We highly recommend Malouf Cadillac! More

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Very professional, pleasant and accommodating. Quick and easy in regards to getting paper work done. Quick and easy in regards to getting paper work done. More

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Joe was very nice to both of us a pleasure to work with and explained all details and explained all details More

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John was very Easy to work with and helpful and explained all the features of the car all the features of the car More

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I am a long time customer for the purchase and service of the Chevrolet vehicles from Malouf Agency. The Sales and Service Staff are exceptional; in the knowledge of the the GM vehicle Products, customer c the Chevrolet vehicles from Malouf Agency. The Sales and Service Staff are exceptional; in the knowledge of the the GM vehicle Products, customer care and satisfaction. The longtime association with the Malouf Agency is because of the business ethics and customer treatment with each purchase and service experience. More

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Dennis made the process to purchase a new vehicle smooth and stress free. He then took time to explain all the features of the vehicle. Joe was extremely helpful explaining the financing options. and stress free. He then took time to explain all the features of the vehicle. Joe was extremely helpful explaining the financing options. More

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not sure if you saw my first review on Joe wonderful couldn’t ask for more very informative answered all my questions had the car ready for me to look at even though I wasn’t even sure I was gonna get a couldn’t ask for more very informative answered all my questions had the car ready for me to look at even though I wasn’t even sure I was gonna get a car but as soon as I saw the car fell in love with it fell in love with the staff thank you Joe. The entire staff was great. More

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Everyone was very pleasant, very professional, straightforward. Everything went exactly like clockwork. I would definitely recommend the dealership. straightforward. Everything went exactly like clockwork. I would definitely recommend the dealership. More

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