2 Reviews
Write a Review2 Reviews of Kevin Wales
December 15, 2023
I recently had the pleasure of purchasing an SUV from an incredible dealership, and I cannot emphasize enough how outstanding the service was throughout the entire process. From start to finish, every singl incredible dealership, and I cannot emphasize enough how outstanding the service was throughout the entire process. From start to finish, every single person involved demonstrated an exceptional level of professionalism, expertise, and genuine care. The experience was nothing short of extraordinary, and I am delighted to share my review. Right from the moment I stepped foot into the dealership, I was warmly greeted by a friendly and knowledgeable salesperson who truly went above and beyond to understand my requirements and preferences. They patiently listened to my needs, answered all my questions, and provided me with detailed information about various SUV models available, ensuring that I was well-informed to make the right choice. The dealership's team was incredibly accommodating and made the entire purchase process seamless. They guided me through the paperwork, financing options, and even helped me obtain the best possible deal tailored to my budget. Their transparency and commitment to customer satisfaction were truly refreshing. What impressed me the most was the collective effort demonstrated by the entire team. From the sales staff to the finance department and even the service technicians, everyone worked together seamlessly to ensure a smooth and hassle-free experience. Their professionalism, expertise, and dedication were evident in every interaction. Moreover, the dealership's commitment to customer service extended beyond the purchase itself. They provided me with thorough instructions on the SUV's features and functionalities, ensuring that I felt comfortable and knowledgeable about my new vehicle. They were patient and took the time to address any concerns I had, leaving no stone unturned. In addition to the exceptional service, the dealership's facilities were top-notch. The showroom was immaculate, and the waiting area was comfortable, creating a welcoming and pleasant environment. Overall, my experience purchasing an SUV from this dealership was absolutely fantastic. The exceptional service, the knowledgeable and friendly staff, and the remarkable team effort truly set them apart. I wholeheartedly recommend this dealership to anyone in search of a new vehicle. They have undoubtedly earned my trust and loyalty as a customer. Kudos to everyone involved! Thank you for making my SUV buying experience so memorable and enjoyable. Note: The review above is based on a fictional scenario and does not represent an actual dealership or real-life experience. More
Other Employees Tagged: Kelly Kuckelman, Jose Gomez , Julian Lozano
September 02, 2023
I'm getting the same code on my engine $11,000 ago, P0299 turbo boost. Service team sold me a turbo charger with gasket. Gave it back to me and code came back. I bring it in and sold me a soleno P0299 turbo boost. Service team sold me a turbo charger with gasket. Gave it back to me and code came back. I bring it in and sold me a solenoid vacuum valve. Gives it back and unable to leave the lot because car shorted out. Told i need 2 new batteries, a starter, relays, engine controller modules and cables to make it start. Gives it back to me and it ....... Seems like I have the same problems from the very start of our business together. How much more money and my time do you guys need of me to give me what I paid for? This stuff has a limited warranty yet our track record isn't looking good at all. I bring it in and I gain more problems. From new parts and components to missing or broken bits on the car. The second battery is for the start stop battery. Motor isn't cutting off as designed. So why did you sell me one saying I needed one to start the car but the car runs without it working. See you soon, I hope this is how everyone gets serviced. More
Other Employees Tagged: Andrew Kanning