Kevin Walter
Kevin Walter at Jay Buick GMC

Kevin Walter | Page 4

Marketing Director

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Kevin Walter

July 14, 2025

Dealership Rating
Employee Rating

The entire staff, especially the salesman and finance person was so helpful and patient with me while I trying to make the payment which was after banking hours. I don’t carry checks with me anymore! More

by anita distler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

July 02, 2025

Dealership Rating
Employee Rating

In the service dept, they aren’t friendly, not accommodating, always feel rushed.I hate to schedule a service here. More

by andiateaira
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Timen, Michael Croom

June 27, 2025

Dealership Rating
Employee Rating

Every person there is very helpful and polite and it was quick and easy to buy a truck More

by jeremyshrum83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

June 24, 2025

Dealership Rating
Employee Rating

It was a good experience at the dealer . They took care of my vehicle in a reasonable amount of time and came in under the quoted price. More

by mdhines21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

June 22, 2025

Dealership Rating
Employee Rating

Service department did a great job servicing my truck, employee that did the work was very knowledgeable about the truck, but missing from the service video was fluids being removed from the truck. Person More

by tolbert189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

December 01, 2017

Dealership Rating
Employee Rating

I only asked for a price? I was told that I would be given a disservice if they gave me a price for a new truck on the phone. I have been buying vehicles for 32 years and this More

by Dontbuyatjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 07, 2017

Jay Buick GMC responded

Thank you for taking the time to share your feedback with us. If you would like to discuss this issue further, please contact Breonna Milliner at (440) 232-5000. Thank you.

March 24, 2017

Dealership Rating
Employee Rating

Awesome buying experience Jay Auto stands behind their products and gives you a buying experience you enjoy,.Friendly staff, not pushy. Convenient location. Just an overall g More

by NeigerB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: A J Borisa, Geoff, Brandon

Mar 28, 2017

Jay Buick GMC responded

Thank you for the great feedback! We're glad you've had such a great experience working with us. Please let us know if we can be of any further assistance with your vehicle!

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