Kevin Zanoni | Page 2

Ron was super helpful and very knowledgeable:) would definitely recommend him and the dealership to anyone! definitely recommend him and the dealership to anyone! More

by amandacorelli Verified Customer Verified Customer

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This is the fourth VW I leased/purchased from Hamilton VW. Always a great experience Love the Service Department! Ginny Polizzi is excellent at her position! I could go anywhere in my region, but I le VW. Always a great experience Love the Service Department! Ginny Polizzi is excellent at her position! I could go anywhere in my region, but I lease and buy from Hamilton VW. Can’t wait for the Fifth one! More

by dudsma Verified Customer Verified Customer

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We're on our 8th VW and the last 6 have all come from Hamilton VW, the most recent being the 2023 VW ID 4 Standard which we got a few weeks ago. Pete has been an exceptionally easy sales rep to deal wit Hamilton VW, the most recent being the 2023 VW ID 4 Standard which we got a few weeks ago. Pete has been an exceptionally easy sales rep to deal with. And more importantly the service dept has been fantastic (we've been their customer since we moved to the area in '98). More

by andi sjamsu Verified Customer Verified Customer

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Great dealership. Pete is best salesman man of his word. I was in and out in no time. Excellent experience highly recommend this dealership. Pete is best salesman man of his word. I was in and out in no time. Excellent experience highly recommend this dealership. More

by Mubtagha Verified Customer Verified Customer

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This review is for the management. I recently had my car spark plugs replaced and flushed the coolant and break fluid. Before leaving, I popped up the hood and surprisingly foun I recently had my car spark plugs replaced and flushed the coolant and break fluid. Before leaving, I popped up the hood and surprisingly found a hammer tucked between the battery and the engine air intake system. Brought the hammer inside, gave it to the service manager and told him about the hammer I found in my engine compartment. He took the hammer, and immediately started looking at the paperwork of my car and the name of the technician instead of apologizing to me about the negligence of his technician. He never apologized. At least the other person sitting behind the counter apologized to me. The service manager should be the one apologizing and be courteous to his customer and not one of the employees. I'm not sure what’s going on with the managers of Hamilton VW including the sales manager. They don’t know how to greet their customers or maybe it's just me (us). Last Nov 2022, we bought an ID4 and spent a good time before signing the sales. Surprisingly, we never noticed the the sales manager greeting us when we were at the show room while he passed us multiple times to get a smoke outside. Three times to be exact. At least, he entertained me by watching him going back and forth every time he’s going out to smoke. I have no complaints about the salesman, Rick and Ginny from the service dept. They are great and wonderful people. They always say hi, hello with a smile and will chat a little bit. More

by MEGL102061 Verified Customer Verified Customer

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Very helpful fast and convenient Sohail was very friendly and knowledgeable And gave me a great deal friendly and knowledgeable And gave me a great deal More

by KK16425 Verified Customer Verified Customer

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Love this place Volkswagen sale service and parts are the best. Good service the best best. Good service the best More

by reychina612 Verified Customer Verified Customer

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Nice experience, thorough, professional. 2nd lease from this dealer. Very satisfied with Ron and sales mgr 2nd lease from this dealer. Very satisfied with Ron and sales mgr More

by Dhmorgan13 Verified Customer Verified Customer

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Didn’t get necessary help from my Salesperson at My New Car Delivery.Family member bought similar vehicle at another dealership and got all the operating lessons and practices for his vehicle unlike my sal Car Delivery.Family member bought similar vehicle at another dealership and got all the operating lessons and practices for his vehicle unlike my salesperson More

by Korteiley Verified Customer Verified Customer

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Hamilton VW wasn’t a good experience at all. Everyone from the salesman, to the sales mgr, to the finance person came across as dishonest. The salesman didn’t know simple answers to questions Everyone from the salesman, to the sales mgr, to the finance person came across as dishonest. The salesman didn’t know simple answers to questions as well as the finance person and then blamed the sales manager. When I asked the sales manager he reacted frustrated and threatened to not sell me the car. I have purchased more than 20 cars over the years and have never felt so mislead and uncomfortable with the people I felt with at Hamilton VW. More

by Five Bros Verified Customer Verified Customer

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