Kevins Mercedes | Page 19

Service personnel are polite, courteous, and knowledgeable. I trust the technicians and mechanics on their team. knowledgeable. I trust the technicians and mechanics on their team. More

by Ashley Verified Customer Verified Customer

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I already did this once. Lack of communication and phone issues are my only issues. Lack of communication and phone issues are my only issues. More

by ??? Verified Customer Verified Customer

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Completed warranty work in very short order. I wish their phone system worked better it’s hard to talk to someone without driving into town. I wish their phone system worked better it’s hard to talk to someone without driving into town. More

by MOOFCDT Verified Customer Verified Customer

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They seem to do an okay job. But they never, ever return phone messages. Or answer the phone period. That's a little...no thats very aggravating. But they never, ever return phone messages. Or answer the phone period. That's a little...no thats very aggravating. More

by ??? Verified Customer Verified Customer

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The guys at the desk were very nice and knowledgeable. The only thing I was not happy with was the appointment to bring my car in at 8:00. But when I called @ 2:00 to check the status of my car they said The only thing I was not happy with was the appointment to bring my car in at 8:00. But when I called @ 2:00 to check the status of my car they said it just got into the shop 2 hours prior. I ask what took so long. He replied that the mechanic had left un finished work to do from the day before. But I guess they must be short staffed as well. Like everyone else. More

by 59BIG Verified Customer Verified Customer

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On time. More than comfortable waiting room. Willing to explain what was done and to answer any questions that I had. More than comfortable waiting room. Willing to explain what was done and to answer any questions that I had. More

by DEB_PRUITT Verified Customer Verified Customer

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The guys at the service desk were polite and helpful and were quick in fixing a confusion with our information in their system. were quick in fixing a confusion with our information in their system. More

by JONJAYYUK Verified Customer Verified Customer

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My experience with this dealership has been wonderful from the day I bought my Kona. Everyone has been friendly, helpful, and knowledgeable about my vehicle and I appreciate it. Thank you! from the day I bought my Kona. Everyone has been friendly, helpful, and knowledgeable about my vehicle and I appreciate it. Thank you! More

by KATALASKAT Verified Customer Verified Customer

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Inattentive service with incomplete maintenance inspection. My service light was still on after a service and a headlight out. Poor quality and rushed. inspection. My service light was still on after a service and a headlight out. Poor quality and rushed. More

by Heather01 Verified Customer Verified Customer

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Very Informative and helpful and courteous very good customer service and when I had a problem they took care of it with no questions asked and they didn’t say I can’t do anything about that look forwar customer service and when I had a problem they took care of it with no questions asked and they didn’t say I can’t do anything about that look forward to going back. More

by Lisa Straker Verified Customer Verified Customer

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