Kevins Mercedes
Kevins Mercedes at Lithia Hyundai of Anchorage

Kevins Mercedes | Page 39

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.3
384 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

384 Reviews

Write a Review

384 Reviews of Kevins Mercedes

December 17, 2021

Dealership Rating
Employee Rating

Got my Hyundai Kona maintenance done here. They work with you to give the best service for yourself and vehicle. They are all professional, kind, and hardworking. Definitely recommend. More

by MIRIELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins

Dec 21, 2021

Lithia Hyundai of Anchorage responded

Thank you for this kind recommendation! We are pleased to know our team provided you with a professional, kind, and hardworking service experience and we hope to have you back at Lithia Hyundai of Anchorage.

December 17, 2021

Dealership Rating
Employee Rating

The best customer service I have encountered. Not only did they take care of my oil change they let me know I needed update. They too care of that as well. Super friendly service. More

by MIGHTYM907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza

Dec 21, 2021

Lithia Hyundai of Anchorage responded

Hello, providing our customers with excellent customer service is always a priority of ours and we are pleased to know our team achieved this during your experience. Please don't hesitate to reach out for future service needs, the Lithia Hyundai of Anchorage team is here to help!

November 14, 2021

Dealership Rating
Employee Rating

I have the auto warranty, thousands of dollars. We paid for “free” oil changes. They didn’t change the oil, I think I been in there twice. My mom gave me her vehicle and she’s been bringing it there sinc More

by Fia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Blayke Mccarthy , Kevin Garza, Philip Reeve

Nov 16, 2021

Lithia Hyundai of Anchorage responded

Hello Fia, I regret to learn of the concerns you have following your service experience and assure the services requested were completed by our team. At your convenience please reach out to me directly as I would appreciate the opportunity to address these concerns and work towards earning back your confidence. 907-762-5131 Jeremy Tou General Service Manager

December 18, 2020

Dealership Rating
Employee Rating

Great customer service and very courteous. Helped diagnose and fix my vehicle quickly and obviously cared about making things right. I appreciate the extra time and effort put in by the Service Team More

by MarvinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Garza

Dec 18, 2020

Lithia Hyundai of Anchorage responded

Hi Marvin, Thank you for taking the time to share your experience. Our team is grateful to know you enjoyed your visit and we hope to see you back at Lithia Hyundai of Anchorage for any future needs.

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