Khristian Ramirez | Page 17

I went in for an oil change and Khristian took care of me right away. Quick and efficient service. right away. Quick and efficient service. More

by rexrus Verified Customer Verified Customer

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Very attentive to the customers need. I was in and out with a Coke and a smile I was in and out with a Coke and a smile More

by trellway7 Verified Customer Verified Customer

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Muy bueno, solo el problema son ciertos empleados. Al lamar por telefono son muy groseros. Al lamar por telefono son muy groseros. More

by JENSARRIA9 Verified Customer Verified Customer

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Timely service and competent assessment. I've never been disappointed with my service. Give Khristian a bonus and a raise. I've never been disappointed with my service. Give Khristian a bonus and a raise. More

by dcarter0481 Verified Customer Verified Customer

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That was a pretty good experience thanks very much helpfully and kind fast service Good. helpfully and kind fast service Good. More

by VIIRIREYES99 Verified Customer Verified Customer

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Fast and professional service, Khristian is very communicative and will do right to ensure customer satisfaction. communicative and will do right to ensure customer satisfaction. More

by Antonio D. Verified Customer Verified Customer

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Service was fast, efficient and affordable. The staff is friendly. Always a pleasure to take the truck there. The staff is friendly. Always a pleasure to take the truck there. More

by ELIXIR_22_PR Verified Customer Verified Customer

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ABSOLUTELY DO NOT take your car here for service or diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggre diagnostics. My experience with the service department, particularly an employee named Christian, was completely unacceptable. His behavior was aggressive, unprofessional, and outright disrespectful. As a woman who has been a victim of assault by a man, I felt completely unsafe when Christian berated me in the office, raising his voice and showing aggressive behavior. Instead of addressing my concerns or performing the requested brake fluid and sensor change, they attempted to upsell me on unnecessary repairs, initially quoting an outrageous price that made it sound like my car was totaled. After I refused, the price mysteriously dropped by thousands of dollars. Despite keeping my car for five days, they ultimately performed no service at all and ignored my original request. When I tried to discuss my concerns, Christian dismissed me entirely, making it clear that he had no interest in customer service or transparency. Worse, the service manager defended this behavior rather than addressing it. Even office staff admitted this was a common issue, which tells me this is not a one-time incident—it’s how they do business. This establishment enables aggressive and predatory behavior toward customers, and I would never recommend this place to anyone. If you care about fair pricing, honesty, and professionalism, stay far away from this service department. More

by ashley Verified Customer Verified Customer

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The dealership is top notch! Kristian Ramirez is on top of his game. There was a little discrepancy about the warranty work at first but that was soon resolved. I was treated Kristian Ramirez is on top of his game. There was a little discrepancy about the warranty work at first but that was soon resolved. I was treated respectfully by everyone including Remote Experience Specialist Danielle McDiarmid. Thank you all for your services! More

by lam2fl Verified Customer Verified Customer

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Have a good customer service gods help they doing well I will talk to somebody about it will talk to somebody about it More

by SANON.LUGUINSE Verified Customer Verified Customer

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