Kiki Ikram Rosell

Amazing staff! Great customer service! We stayed a little too late overall great experience! Would buy from them again Great customer service! We stayed a little too late overall great experience! Would buy from them again More

by EMILY_KUNKLE Verified Customer Verified Customer

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This dealership is on the top of the list for me. I had an amazing experience here with my husband getting into our first family car! I had an amazing experience here with my husband getting into our first family car! More

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They did a wonderful job. Great service. Great customer service and support. Very well manered people who can help you with most anything. Great service. Great customer service and support. Very well manered people who can help you with most anything. More

by BIGREDNECKPOPS Verified Customer Verified Customer

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Leon and Jimmy made this a seamless buying experience! Professional top notch service and everyone feels like family. If you’re ready to purchase a good vehicle, from good people come check these guys out Professional top notch service and everyone feels like family. If you’re ready to purchase a good vehicle, from good people come check these guys out. More

by REEF Verified Customer Verified Customer

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Abraham, Jimmy and Kiki made this process extremely easy. They were very helpful. Highly recommend! They were very helpful. Highly recommend! More

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I had such a great experience at Daytona Toyota, and I especially want to recognize Po for everything he did to help me get my car. From the very beginning, he was incredibly helpful, patient, and genuine especially want to recognize Po for everything he did to help me get my car. From the very beginning, he was incredibly helpful, patient, and genuinely went the extra mile to make sure everything worked out. I’m so grateful for all the time and effort Po put into making this happen for me. If you’re looking for someone at Daytona Toyota who will actually care about helping you and won’t give up when things get difficult, I highly recommend asking for Po! He made what could have been a stressful experience into one that was genuinely pleasant! More

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Amanda is Amazing, Jimmy her manager is great as well. Just one complains is the finance woman, I believed her name is KiKi. She’s so rude, unprofessional and, no service mind at all. I will also put my r Just one complains is the finance woman, I believed her name is KiKi. She’s so rude, unprofessional and, no service mind at all. I will also put my review in Google. All the poor review is come from Ki Ki on how she acted to the customer. More

by NAPAPACH.HARRISON Verified Customer Verified Customer

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We were pleasantly surprised that they matched a much lower price at another dealership we had obtained, and we closed quickly with no haggling. Our sales agent, Quincy, was very knowledgable, did not pr lower price at another dealership we had obtained, and we closed quickly with no haggling. Our sales agent, Quincy, was very knowledgable, did not pressure us and worked well with us from start to finish. I highly recommend making an appointment with him if your looking. Our experience with this dealership was very good! More

by DJMERS Verified Customer Verified Customer

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To Whom It May Concern, I have never been more disappointed with a dealership experience in my life. Since purchasing my truck, I have made several attempts to contact members of your team regard disappointed with a dealership experience in my life. Since purchasing my truck, I have made several attempts to contact members of your team regarding issues that should have been addressed promptly. Unfortunately, my concerns have been met with little to no response. 1. Missing Jack and Jack Tools, I contacted James Mosher regarding the missing jack and the tools required to lower the spare tire and safely jack up the vehicle. After multiple attempts, I finally received the following response: "I was told you were emailed about that. You bought the truck as is..." Since then, I have received no further communication or assistance regarding this issue. 2. Lack of Management Response I asked James for his manager's name and phone number, which he provided. I have called the manager (Phil) three separate times and left a voicemail. To date, I have not received a single return call. 3. GAP Refund Inquiry I have also reached out numerous times to KiKi by phone and text regarding the $1000.00 GAP refund that I was told would be coming back to me. Again, I have received no response. I have not received the refund to date. At this point, I am left wondering: Do I need to physically come to the dealership just to get someone to respond to me? This has been, without question, the worst vehicle-buying experience I have ever had. The complete lack of communication and customer service after the sale is unacceptable. I am not asking for anything unreasonable. I simply wanted the dealership to help make things right by providing the jack and tools that should be with the truck. These are not luxury items; they are basic safety equipment. Ask yourselves this: Would you want your daughter, wife, mother, or any loved one stranded on the side of the road because their vehicle did not have the necessary equipment to change a tire? I am extremely disappointed in how this situation has been handled. The lack of response from James, his manager, and KiKi reflects very poorly on your dealership, and it leaves me with no confidence in recommending your business to anyone. As it stands, I will not purchase another vehicle from your dealership and will share my experience with friends and family. I would appreciate a prompt response and a resolution to these outstanding issues. More

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Daytona Toyota has been awesome to work with so far. Very welcoming and helpful, and appear to truly value their customers, which is more than I can say for some of the other dealerships I’ve worked wit Very welcoming and helpful, and appear to truly value their customers, which is more than I can say for some of the other dealerships I’ve worked with in the past! Po was very professional and actually WORKED with me to make sure I got the deal I wanted. Definitely will be working with him again in the future. More

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