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Kiley Knighten
Kiley Knighten at Corwin Ford Spokane

Kiley Knighten | Page 3

QuickLane Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Kiley Knighten

April 23, 2026

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Employee Rating

Kiley almost always is the one that answers the phone, very helpful and listens to the client. Simply a great experience More

by MARKANDBRIT826
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Apr 23, 2026

Corwin Ford Spokane responded

Thank you for highlighting Kiley’s attentiveness and helpfulness over the phone. We’re pleased to hear your Ford service experience has been consistently positive and look forward to assisting you again. Freddy Rodriguez, Service Manager

April 22, 2026

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Employee Rating

Service was completed as expected and on time. My backup camera wasn't working and it was corrected in a timely fashion as well More

by Joe@kornowske.net
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Apr 23, 2026

Corwin Ford Spokane responded

Thank you for noting that your Ford F-250 was serviced on schedule and that Kiley addressed the backup camera issue quickly. We appreciate the 5-star rating and look forward to assisting you again. Freddy Rodriguez, Service Manager

April 22, 2026

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Employee Rating

Prompt and helpful over the phone. Courteous and informative in the service department. Loved the valet service! More

by GUSTYKATHI
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2026

Corwin Ford Spokane responded

Thank you for highlighting our team’s prompt phone support and courteous service department. We’re glad the valet service met your expectations and appreciate your continued trust in your Ford Explorer. Freddy Rodriguez, Service Manager

April 17, 2026

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I had an issue with my new Ford escape, it was handled very swiftly, and everyone was very kind and courteous Thanks again Corwin Ford Spokane Valley, Washington More

by BIGFOOT0348
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Apr 17, 2026

Corwin Ford Spokane responded

It’s great to know our service team addressed your new Ford Escape issue swiftly and with courtesy. Kiley and the crew appreciate you sharing such positive feedback. Freddy Rodriguez, Service Manager

April 04, 2026

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Overall, everything is great, but after the service, they didn't align the steering wheel, and it isn't straight. More

by Anna.stukal.89
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Apr 06, 2026

Corwin Ford Spokane responded

Anna, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you're willing, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Freddy Rodriguez, Service Manager

April 03, 2026

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Employee Rating

Seamless process os setting up a vehicle service. Vehicle pick-up and drop-off was completed as scheduled and was a great service More

by Rdvangelder
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Apr 03, 2026

Corwin Ford Spokane responded

Thank you for your feedback. We’re glad that arranging your Ford service was seamless and that pick-up and drop-off happened right on schedule. Kiley appreciates the opportunity to assist. Freddy Rodriguez, Service Manager

March 25, 2026

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Employee Rating

Kiley was amazing and well enganged! Great work! I will be returning in the future. Thanks! More

by KRAY4477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Corwin Ford Spokane responded

So glad Kiley provided excellent service on your Ford F-150. We appreciate you trusting us and look forward to your next visit. Thank you for the kind words. Freddy Rodriguez, Service Manager

February 02, 2026

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Employee Rating

Excellent customer service and quick turnaround, overall exceeded my expectations! Kiley always goes above and beyond, thanks again! More

by jim.banner
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Feb 02, 2026

Corwin Ford Spokane responded

We appreciate your comments about the prompt service and attentive support. Kiley will be happy to know she went above and beyond during your Ford F-250 service. Thanks again for sharing your experience.

January 30, 2026

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Employee Rating

went above and beyond to make certain the job was done correctly and in a timely manner. co.munication was excelent More

by FLYFISHERMAN01
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Jan 31, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Freddy Rodriguez, Service Manager

January 29, 2026

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Employee Rating

Good communications, prompt service, listens well to car owner If necessary, I would go back to her More

by PETE.HARDER
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Jan 29, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Freddy Rodriguez, Service Manager

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