Kim Diaz

I recently purchased my new 2025 Buick Enclave from Group 1 Auto South, and I cannot recommend the team highly enough! The entire process, from start to finish, was smooth, transparent, and genuinely enjoyab 1 Auto South, and I cannot recommend the team highly enough! The entire process, from start to finish, was smooth, transparent, and genuinely enjoyable. My Salesman Pepe Gomez is an absolute rockstar. He was the perfect balance of attentive and patient. Pepe knew every detail about the car I was interested in and answered all my technical questions clearly and confidently. I appreciated that I never felt rushed or pressured into making a decision. He genuinely wanted me to find the right vehicle for my needs and budget. He took the time to understand exactly what I was looking for and made the test drive experience comfortable and informative. He made me feel valued as a customer, not just a sale. When it came time to crunch the numbers working with Roy in the sales office was equally positive. Roy ensured the financials and paperwork were handled efficiently and fairly. Once they knew I was educated on a fair purchase price and a fair trade price, Roy was upfront about pricing and options, presenting everything clearly without any hidden fees or confusing jargon. The negotiation and closing process was quick and painless, which is rare for a car purchase! He respected my time. His friendly demeanor and professionalism made the final stages of the purchase stress-free. If you are looking for a new vehicle and want to deal with honest, friendly, and professional individuals, head over to Group 1 Auto and ask for Pepe Gomez and Roy. They are a fantastic team and made buying a car a truly positive experience. I drove away happy and confident in my purchase! More

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This dealer and Corey worked with me , never felt pressured. Very professional . Thank you Corey pressured. Very professional . Thank you Corey More

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Ada, Thank you for all help! ! We had an amazing experience with you! Looking forward to doing business with you soon! ! We had an amazing experience with you! Looking forward to doing business with you soon! More

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Sales lady was awesome price was very fair gave me a tour of the dealership provided me with all services that I may need in the future with my new truck of the dealership provided me with all services that I may need in the future with my new truck More

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Very Large Dealership but staff is very friendly and informative. Very good selection and multiple trim levers to choose from. informative. Very good selection and multiple trim levers to choose from. More

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Dealership was very nice and clean. The staff were nice and Adrian who helped me was great . I left with a new car the same day .. The staff were nice and Adrian who helped me was great . I left with a new car the same day .. More

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This location is absolutely the worst at sales and customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over i customer service. After you pay for a maintenance plan, they service attendants kept sneaking in an oil change charge after I explain over and over it’s already covered under my plan. When I ask them to remove the change, it’s done reluctantly, with an attitude.. every single oil change! If I wanted hidden charges and attitude while getting my service, I would go to a mom am pop shop. The service technicians are never available and rarely return phone calls. I am trading my GMC AT4 in for a Chevy Silverado just so I don’t have to deal with crap vehicles and crappier service. Do yourself a favor and avoid this location and all personnel working there. More

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Best experience ever, made purchasing a new vehicle great , great staff , great sales people , loved everyone .. , great staff , great sales people , loved everyone .. More

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Ada Passsin-was a pleasure to deal with! Everyone else was as well! Entire process was very smooth. They were more than willing to work with my needs and put me in the truck I wanted. I woul Everyone else was as well! Entire process was very smooth. They were more than willing to work with my needs and put me in the truck I wanted. I would not hesitate to buy another vehicle from them. They have earned my business! More

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Beck and Masten never lets me down. I had an issue involving the service department and warranty. I was helped with this issue and I walked out the door with a fixed truck. The stuff at I had an issue involving the service department and warranty. I was helped with this issue and I walked out the door with a fixed truck. The stuff at Beck and Masten truly care about you. More

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