Kim Errato | Page 2

Cary Audi has taken the edge off of buying a car by offering a steady and honest professional service from the moment we walked in. We've purchased two cars from them this year. Great company! offering a steady and honest professional service from the moment we walked in. We've purchased two cars from them this year. Great company! More

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Eric was fantastic! I came in to test drive and left with the E-tron I wanted! Eric was very thorough. The experience was awesome! the E-tron I wanted! Eric was very thorough. The experience was awesome! More

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From the moment we spoke with Johnnie over the phone we knew that we would become customers of Audi Cary. He listened intently to what our needs were and we knew that he would find us the perfect vehicle. knew that we would become customers of Audi Cary. He listened intently to what our needs were and we knew that he would find us the perfect vehicle. We had made calls to other dealerships in Virginia and were told that it would not be easy to find what we were looking for. Johnny asked what were our preferences in color, interior, etc. We knew that he would eventually find what we were looking for. And a couple of weeks later we received the phone call that he had found our car. Our trust was well placed. Completing the purchase in person was the best car buying experience we have ever had. The entire staff was friendly and welcomed us as if we were long time customers. Kim attended to our needs from the moment we walked in the door. Stephen Barry, who helped us in the Parts Department, was friendly and knowledgable. Jim chatted with us and made the finance process painless. Johnnie is the consummate sales agent. He put our needs first and guided us through the entire buying process. He contacted us after the sale to let us know that if we had any questions about the car to please call him. Kudos to this entire team. We are proud to be members of the Audi Cary family. More

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Never has purchasing a vehicle been such a pleasant experience. Professionalism at its best from our very knowledgeable, helpful, patient salesman to the quick and easy business office. Definitely 5 experience. Professionalism at its best from our very knowledgeable, helpful, patient salesman to the quick and easy business office. Definitely 5-star service at it's best! More

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I want to preface this review by saying that this was the second Audi vehicle I bought through Johnnie at Audi Cary. Once again, the buying experience was so smooth and hassle-free. Every individual that I i second Audi vehicle I bought through Johnnie at Audi Cary. Once again, the buying experience was so smooth and hassle-free. Every individual that I interacted with from Sales (Johnnie Richards), Finance (Jim Fryling), and Management (Ed Vaughan) was extremely personable and willing to help. I highly recommend working with this team and this dealership! More

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I love my experience with Audi Cary!! The staff was very professional and friendly. I felt welcomed from start to finish. My salesman made sure I had everything I wanted and I left the car lot completely sa professional and friendly. I felt welcomed from start to finish. My salesman made sure I had everything I wanted and I left the car lot completely satisfied with my purchase. The staff did every possible to make I was taken care. More

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Ty was by far the best car salesman I’ve ever worked with. He was genuine, easy to talk to, and didn’t give me BS when he didn’t know the answer. He was straight forward, informative and went above and with. He was genuine, easy to talk to, and didn’t give me BS when he didn’t know the answer. He was straight forward, informative and went above and beyond to make sure I had all my questions answered. Everyone else I interacted with was helpful and I didn’t feel pressured. It was a refreshing experience compared to other dealerships in the area. More

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Trade In We bought an A4 new in 2015, and have put a ton of miles on it, so we decided to trade it in for something bigger. We weren't looking to buy something We bought an A4 new in 2015, and have put a ton of miles on it, so we decided to trade it in for something bigger. We weren't looking to buy something brand new, so we looked at used vehicles. The website indicated there were a handful of vehicles we would be interested in on the lot. However, this was not actually the case. Although it was the Audi Cary website, it lists all the vehicles throughout the Leith inventory in the Triangle. Eric coordinated getting a couple of those vehicles over to us to drive. When we decided on one to buy, he was very fair in the negotiating process, and we even got more on our trade in then we owed. Although we didn't buy another Audi (we intended to), we know we will come back to Audi when we decide to buy new, and we were very happy to be able to do business with Audi Cary again. Highly recommended. More

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Great car and great customer service Audi Q5 was one of our last a couple SUV makes to test and we were quite impressed after drove it around a little. Jonathan showed us the hightlights Audi Q5 was one of our last a couple SUV makes to test and we were quite impressed after drove it around a little. Jonathan showed us the hightlights and we really enjoyed the ride. He is surely fun to talk with and know his way around the car. We came back later same day and we appreciated that Jonathan worked pass closing time to accommodate us. We happily drove the car home that night. Very smooth buying experience. Thank you. More

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Great experience! I must say this is by far one of the best dealerships i have walked into. I was in the market for a performance based german car and the visit to MB a I must say this is by far one of the best dealerships i have walked into. I was in the market for a performance based german car and the visit to MB and VW left me very dissapointed as the customer service was not there. So i came to Audi and wow they were incredible. Johnnie walked up to us and helped me find my dream car. We got to test drive the cars we liked to our satisfaction. He worked hard to get the best deal for us and we left out of there with a new car. I would highly recommend this place to anyone looking for quality cars and great customer service. More

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