Kim Errato | Page 3

Ty was by far the best car salesman I’ve ever worked with. He was genuine, easy to talk to, and didn’t give me BS when he didn’t know the answer. He was straight forward, informative and went above and with. He was genuine, easy to talk to, and didn’t give me BS when he didn’t know the answer. He was straight forward, informative and went above and beyond to make sure I had all my questions answered. Everyone else I interacted with was helpful and I didn’t feel pressured. It was a refreshing experience compared to other dealerships in the area. More

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Trade In We bought an A4 new in 2015, and have put a ton of miles on it, so we decided to trade it in for something bigger. We weren't looking to buy something We bought an A4 new in 2015, and have put a ton of miles on it, so we decided to trade it in for something bigger. We weren't looking to buy something brand new, so we looked at used vehicles. The website indicated there were a handful of vehicles we would be interested in on the lot. However, this was not actually the case. Although it was the Audi Cary website, it lists all the vehicles throughout the Leith inventory in the Triangle. Eric coordinated getting a couple of those vehicles over to us to drive. When we decided on one to buy, he was very fair in the negotiating process, and we even got more on our trade in then we owed. Although we didn't buy another Audi (we intended to), we know we will come back to Audi when we decide to buy new, and we were very happy to be able to do business with Audi Cary again. Highly recommended. More

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Great car and great customer service Audi Q5 was one of our last a couple SUV makes to test and we were quite impressed after drove it around a little. Jonathan showed us the hightlights Audi Q5 was one of our last a couple SUV makes to test and we were quite impressed after drove it around a little. Jonathan showed us the hightlights and we really enjoyed the ride. He is surely fun to talk with and know his way around the car. We came back later same day and we appreciated that Jonathan worked pass closing time to accommodate us. We happily drove the car home that night. Very smooth buying experience. Thank you. More

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Great experience! I must say this is by far one of the best dealerships i have walked into. I was in the market for a performance based german car and the visit to MB a I must say this is by far one of the best dealerships i have walked into. I was in the market for a performance based german car and the visit to MB and VW left me very dissapointed as the customer service was not there. So i came to Audi and wow they were incredible. Johnnie walked up to us and helped me find my dream car. We got to test drive the cars we liked to our satisfaction. He worked hard to get the best deal for us and we left out of there with a new car. I would highly recommend this place to anyone looking for quality cars and great customer service. More

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Great customer-friendly experience They help you get the vehicle you want with patience, no stereotypical sales pitch and little pressure to buy. In the days after, they continued to t They help you get the vehicle you want with patience, no stereotypical sales pitch and little pressure to buy. In the days after, they continued to take care of my concerns and get all my questions addressed in a timely manner. More

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Great cat buying experience at Audi Cary Len at Audi Carry was incredibly knowledgeable and helpful during my car buying experience. I appreciate the extra miles him and the team went through Len at Audi Carry was incredibly knowledgeable and helpful during my car buying experience. I appreciate the extra miles him and the team went through to get me behind the wheel. Big thanks to Kim as well for her assistance in dropping off a rental! More

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Fantastic place, and great customer service! Johnnie Richards went above and beyond to make sure my wife and I purchased the vehicle we felt most comfortable with. We settled on a Q5 which requi Johnnie Richards went above and beyond to make sure my wife and I purchased the vehicle we felt most comfortable with. We settled on a Q5 which required manufacturing in Germany. Johnnie kept us informed through the 90 day process. On the day of pickup, the entire Audi Cary staff treated my wife, parents, and newborn baby girl with first-class care and professionalism! More

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Excellent experience We had an excellent buying experience at Audi Cary. John Besch is incredibly knowledgeable about all the features of the car and is patient in explai We had an excellent buying experience at Audi Cary. John Besch is incredibly knowledgeable about all the features of the car and is patient in explaining the technology to ensure that we get the best out of the vehicle. We received no-nonsense, accurate information that was personally tailored and focused on our priorities. John responded quickly to our communications and was very amenable to scheduling test-drives. The Sales Management team worked quickly together to identify a vehicle with great options for our family. Overall, very satisfied! More

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Maintenance service review. Competent tech support. Excellent knowledge of their vehicles. Do not begin work until the reason is explained and agreement reached. Labor rates a Competent tech support. Excellent knowledge of their vehicles. Do not begin work until the reason is explained and agreement reached. Labor rates are comparable to area garages. More

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