Always do a great job!
Very friendly as well. I love how there is a diverse population in workers too, sign of a well run business!
Very friendly as well. I love how there is a diverse population in workers too, sign of a well run business!
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by Kristen
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2025 -
Jim Butler Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Rapid service when I arrived and completed the work on
the planned time. with excellent communications and work
the planned time. with excellent communications and work
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by semiltenberger
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Jim Butler Chevrolet responded
Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
Quick service turnaround, great team at JB, everyone is
always friendly, keep you well informed. Also love the cleanliness, professional environment. I would highly recommend.
always friendly, keep you well informed. Also love the cleanliness, professional environment. I would highly recommend.
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by JSCOTTG.GLASGOW
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Jim Butler Chevrolet responded
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Over 2 hours to get oil change and rotation then tried to
charge me when it is in my contract for free oil change and rotation
charge me when it is in my contract for free oil change and rotation
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by camaroiroc3
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Jim Butler Chevrolet responded
Thank you for taking the time to leave us your feedback. We apologize that your time expectations weren't properly managed. We normally quote 90 mins to 2 hours for our routine maintenance services. Your appointment time is set aside for your to speak with your service advisor to check in and set a game plan for your vehicle while it's in our care. You can also use this time to add services and speak with your service advisor regarding any concerns you may have. From there, your vehicle waits in line for the next appropriate service technician. Because we respect your time we have multiple drop off options and complimentary shuttle service. We are always looking to improve on our customer wait times and we hope that our efforts to improve are evident in future visits.
The service on my vehicle was quick and efficient and the
service writer was very informative
service writer was very informative
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by jcs4173
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2025 -
Jim Butler Chevrolet responded
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to see you soon!
Jim Butler Chevrolet is a professional and cordial place
to work with. I had a GMC Yukon which had a recall that the dealership went out of their way to setup and perform the recall. Very pleased and will u
to work with. I had a GMC Yukon which had a recall that the dealership went out of their way to setup and perform the recall. Very pleased and will use them for additional work on my vehicles.
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by wwetteroth
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Breeden, Scott Serbousek
Sep 19, 2025 -
Jim Butler Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
was on time not upsaling took care of my service very
pleasan to work with
pleasan to work with
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by rlbandy53
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Jim Butler Chevrolet responded
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Kim goes above & beyond helping customer's.
She friendly out going just the perfect person for customer interface.
She friendly out going just the perfect person for customer interface.
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by cwebmaddox
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Jim Butler Chevrolet responded
Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
Kate was wonderful ans was able to have our Colorado
repaired the same day, allowing us to travel out of town, on schedule. She did a great job keeping us up to date on status. Our Salesman Mike Col
repaired the same day, allowing us to travel out of town, on schedule. She did a great job keeping us up to date on status. Our Salesman Mike Collins also provided details of the repair. The truck now drives and runs great. I will recommend Jim Butler Chevrolet for both sales and service.
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by cwo3brad
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2025 -
Jim Butler Chevrolet responded
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
Makes promises they are unable to keep.
Offered me a free “detail” inside and out. When I picked up the car it hadn’t even been vacuumed.
Offered me a free “detail” inside and out. When I picked up the car it hadn’t even been vacuumed.
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by Christopher
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2025 -
Jim Butler Chevrolet responded
Thank you for taking the time to leave us your feedback. I will be sure to bring this to our service manager's attention. If you are interested in allowing us to make this right, please reach out to our service manager directly at 314-274-1687.
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