Kim Hausmann | Page 198
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,137 Reviews
Write a Review2137 Reviews of Kim Hausmann
February 21, 2019
Excellent I loved the services department and others too. I would let everyone know about the great service. I’m going to come back soon for a truck I loved the services department and others too. I would let everyone know about the great service. I’m going to come back soon for a truck More
Other Employees Tagged: Tyler Forbus,Patrick Piper
February 21, 2019
Service guys did everything to make sure my car was tip top. The service guys were great, knowledgeable and helped and helped out greatly with all my car need or troubles at the time of my service. The service guys were great, knowledgeable and helped and helped out greatly with all my car need or troubles at the time of my service. More
Other Employees Tagged: Mike Johnson, Melissa Perez
February 15, 2019
Great service, very helpful Everyone very helpful, service was excellent. Mike listened and showed me what I was looking for. This is the second truck that I’ve bought from Jim Everyone very helpful, service was excellent. Mike listened and showed me what I was looking for. This is the second truck that I’ve bought from Jim Butler. Came back because of the excellent serviveI received the first time. More
Other Employees Tagged: Michael Harmon, Robert Schneider
February 15, 2019
Chevrolet's best service friend!! Always a good experience. If you need service, you will always feel like you are among friends. Everyone I work with are truly my best friends. Alw Always a good experience. If you need service, you will always feel like you are among friends. Everyone I work with are truly my best friends. Always so much help!!! Thank you!! More
February 13, 2019
Pleasant Experience I scheduled an oil change and regular maintenance. Kim Haussmann assisted me. She was very friendly and thorough. Everything went according to schedul I scheduled an oil change and regular maintenance. Kim Haussmann assisted me. She was very friendly and thorough. Everything went according to schedule. I was in and out of the dealership in an hour. Everyone I interacted with met me with a smile...I was very impressed! More
February 12, 2019
Overbooked I went in for an oil change and spent 2 and a half hours in the lobby. Most of the time, no one was moving, seats just continued to pile up. I appreci I went in for an oil change and spent 2 and a half hours in the lobby. Most of the time, no one was moving, seats just continued to pile up. I appreciated that I was able to get in on short notice for an oil change, but they were clearly overbooked and I would’ve rather waited another week than to sit there in a lobby for a great chunk of my afternoon off work. Then as I was leaving, no one was there to greet me with my keys to make sure I got out of there in a timely manner. I had to track someone down after walking outside and realizing my keys were not in my car. The buying experience with Jim Butler was a great experience and both cars I bought from there with Casey Burns and Tyler Sparks were easy and stress free, but the service experience was less than I would’ve hoped for. Although the experience was not great, Kim was a delight to work with and I appreciated her time and her friendliness towards me. More
February 12, 2019
Prompt courteous service The crew got me in and out, evaluating and documenting the problem promptly. There was a response on my home phone before I even got home . The crew got me in and out, evaluating and documenting the problem promptly. There was a response on my home phone before I even got home . More
February 12, 2019
Routine maint. visit For an oil change and tire rotation I got in and out in a reasonable amount of time. I don't care much for the suggestive service sales tactics, but I For an oil change and tire rotation I got in and out in a reasonable amount of time. I don't care much for the suggestive service sales tactics, but I guess you get that no matter where you get service. Staff was friendly and polite. The one thing I didn't care for was that that Kim from service called and left 3 messages on my machine the next day asking if the repair man had left a programming tool in my truck. One message would have been plenty. Turns out it wasn't in my truck anyway, so a bit annoying. Over all, I was satisfied. More
February 11, 2019
Bait and Switch Bought truck new at Jim Butler. Came in for standard oil change. Was quoted 59.95. At check out , was charged $80.95. For an oil change !! Bought truck new at Jim Butler. Came in for standard oil change. Was quoted 59.95. At check out , was charged $80.95. For an oil change !! Have always had the truck serviced at Jim Butler. Feels like I've been ripped off. More
February 11, 2019
Service Everything was great did what they said no problems in and out thanks took care of a minor recall. Always pleasant. I would and have recommended for s Everything was great did what they said no problems in and out thanks took care of a minor recall. Always pleasant. I would and have recommended for service and sales More
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