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Kim Hausmann
Kim Hausmann | Page 199
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,137 Reviews
2,137 Reviews
Write a Review2137 Reviews of Kim Hausmann
February 11, 2019
Never again My truck had been to this service center several times in the past. It was always okay, at best. The second to last time it picked up a dent in the be My truck had been to this service center several times in the past. It was always okay, at best. The second to last time it picked up a dent in the bed while they had it. Now they are refusing to fix a transmission issue on a truck with 30,000 miles. I am finding a new dealership to spend my money. They also tried to low ball me as hard as humanly possible to trade in my truck. I was offered more money by KBB sight unseen. They have posters all over the dealership saying they will give “above KBB market value” for your trade in, but offered me $3k LESS. I’ve taken my business to Sapaugh, and will share my experiences with friends, family, and social media. This is not how you treat loyal customers if you want to keep them... More
by rbrown291
Verified CustomerOther Employees Tagged: Mike Johnson
February 07, 2019
Great customer service and friendly staff , clean environment knowledgeable staff and free donuts and coffee what more could you ask for affordable price a customer service and friendly staff , clean environment knowledgeable staff and free donuts and coffee what more could you ask for affordable price and great waiting area for adults and kids More
by kim-reynolds
February 06, 2019
Disappointed Pretty disappointed. I dropped my suburban off on a Sunday evening for a 7:45 AM Monday appt. received a call at 9am the next day and the advisor told Pretty disappointed. I dropped my suburban off on a Sunday evening for a 7:45 AM Monday appt. received a call at 9am the next day and the advisor told me that my car wouldn’t even be looked at until Tuesday. So what was the point me me dropping my car off? If I had known that I would have never dropped my car off there in the first place. More
by em.patterson
February 06, 2019
Fantastic Customer Service I worked with Kim Hausmann to get my vehicle set up for an oil change. She was incredibly personable and friendly and helped me find the right deal fo I worked with Kim Hausmann to get my vehicle set up for an oil change. She was incredibly personable and friendly and helped me find the right deal for my current mileage. More
by jm2017
February 05, 2019
Best ever The service that I received was the best ever Kim was very helpful and took the extra time to explain every that was needed and what and when the next The service that I received was the best ever Kim was very helpful and took the extra time to explain every that was needed and what and when the next warranty maintenance is due and I would rate her a solid 10 on her service More
by lmendicott
Other Employees Tagged: Chris Saettele , Mike Johnson
February 02, 2019
New Battery Everyone was awesome on one of the coldest days of the year. Kim was great in getting things organized and the job was done. Donnie made sure everythi Everyone was awesome on one of the coldest days of the year. Kim was great in getting things organized and the job was done. Donnie made sure everything moved along in a way that was the least impactful to me. Thanks again, everyone. More
by chris.moreland
Other Employees Tagged: Donnie Reckert
February 01, 2019
Very good service, the department runs extremely efficient I had a 1000 scheduled appointment to have a DVD screen fixed in my 2016 suburban. It took about 3 hours to diagnose and confirm a replacement part w I had a 1000 scheduled appointment to have a DVD screen fixed in my 2016 suburban. It took about 3 hours to diagnose and confirm a replacement part was needed. The dealership did NOT have a replacement on-site or nearby. A new part would be in the next day. Kim arranged for me to get a rental at no charge and sent me on my way. I received a call the next day the vehicle was ready, went it, got the Suburban and all is good. More
by Irishfan007
January 30, 2019
Oil change They did the check points and found I possibly need a water pump. I had it replaced by you last time. I thought when you replace a part it’s under war They did the check points and found I possibly need a water pump. I had it replaced by you last time. I thought when you replace a part it’s under warranty no matter how long you had it installed . Now you say I have to pay. I dont think that’s right. When other places honor there warranty. More
by mezinis3
Other Employees Tagged: Mike Johnson
January 30, 2019
Oil change Just a routine oil change and tire rotation. Everything went well and they were very timely. Kim knows her stuff! I will continue to go to Jim Butle Just a routine oil change and tire rotation. Everything went well and they were very timely. Kim knows her stuff! I will continue to go to Jim Butler for my all my New car needs and service needs! More
by laurie1460
Other Employees Tagged: Mike Marshall
January 28, 2019
Mechanical Issues Resolved I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch o I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch of things going on and Jim Butler in Fenton had it done and back to me in 24 hours. I was extremely happy to find out I had a GM warranty still in force for 7 more days too that covered almost the entire bill. I'm very happy and will certainly use them again. More
by amandajbradford
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