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Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.6
2,013 Reviews
4.6

2,013 Reviews

Write a Review

2013 Reviews of Kim Hausmann

December 09, 2025

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Employee Rating

It’s service that makes a dealership and you guys nail it. Thanks Bryan urban More

by burban43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

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December 03, 2025

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Employee Rating

Everyone at Jim Butler greeted me. Super nice people. Had a great experience while I was there. More

by robgudermuth129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tj Watkins

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Dec 05, 2025

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 03, 2025

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Great customer service, quick service and suggestions were made for repairs in the future. Everyone was helpful from the minute I dropped off my car until I picked it up. More

by woepkek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

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Dec 05, 2025

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

November 21, 2025

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Employee Rating

Great place to get your vehicle serviced. The service representative are knowledgeable and easy to work with. More

by brian.holderness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2025

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We look forward to your next visit! Take care!

November 18, 2025

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Did nothing to address issues with my suv. I had to pay for repairs on my suv that was under warranty. The absolute worst customer service out of any dealership that I have ever experienced. More

by rlpfeiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Geringer

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Nov 20, 2025

Jim Butler Chevrolet responded

We’re very sorry to hear about your experience. It’s never our intention for a customer to feel their concerns weren’t addressed or to pay for repairs that should have been covered under warranty. Your feedback is important, and we’d like the opportunity to review what happened and make things right. Please contact our service manager directly at 314-274-1687 so we can look into your service history and find a resolution. Thank you for bringing this to our attention.

November 17, 2025

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Employee Rating

Kayla is always professional and keeps me updated on the progress of any vehicles I have in for service. More

by eric.needham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Merrick

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Nov 19, 2025

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 12, 2025

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Employee Rating

Took my truck in for a re-occurring problem. They said it had to happen two times, and brought into their shop to be reviewed. Had this issue a year and a half ago. Told it was under warranty More

by SBurgdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Geringer , Mike Breeden

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Nov 14, 2025

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We understand how frustrating it can be to experience a recurring issue, especially when it feels like the same problem. Our team follows manufacturer guidelines to determine warranty coverage, and sometimes similar symptoms can stem from different underlying causes. That said, we truly value your trust and would like the opportunity to review your case again to ensure everything was handled correctly. Please reach out to our service manger directly at 314-274-1687 so we can go over the details and work toward a resolution.

November 04, 2025

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Employee Rating

It took too long to determine what's wrong with my car. I decided to only do the oil change; thanks though. More

by ksturholdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer

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Nov 05, 2025

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 30, 2025

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Employee Rating

Bryan Palmer was an absolute rock star he helped me get into my dream vehicle, made the entire experience incredible and I would highly recommend him and Jim Butler to anyone. More

by tyler.pelosi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Palmer

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Nov 01, 2025

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 23, 2025

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Employee Rating

The interaction, customer service and quality of work were all exceptional ! i have a 2011 Cadillac SRX that suffers from a lot of engineering "challenges" that are well known -- the Jim Butler team was More

by JAMIE.CORWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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