Kim Hausmann | Page 2

Jim Butler Chevrolet responded

Thank you for your feedback. We sincerely apologize for the frustration and inconvenience you've experienced with having to bring your vehicle back multiple times for the same concern. We understand how disappointing it is to be without your vehicle for an extended period and still feel that the issue has not been resolved. We would appreciate the opportunity to discuss your experience further and review your situation in more detail. Please contact our Service Manager directly at 314-274-1687 at your convenience. Thank you for bringing this to our attention, and we look forward to speaking with you.

Jim Butler Chevrolet responded

Thank you for the wonderful review! We're glad to hear you received great service at a reasonable price and that our service team was friendly and helpful throughout your visit. Providing quality work and excellent customer care is always our goal, and we're happy we could deliver a positive experience. We truly appreciate your business and look forward to serving you again in the future!

Jim Butler Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Stephanie and Fuzz have made servicing both of your vehicles such an easy and positive experience. Their professionalism, friendliness, and commitment to helping our customers are qualities we truly value, and we'll be sure to share your compliments with them. We appreciate your trust in our team and look forward to continuing to provide great service for you and your vehicles!

Jim Butler Chevrolet responded

Thank you for choosing us again for your service needs! We're happy to hear that both of your oil change visits were fast and professional. Our team works hard to provide efficient, quality service while respecting our customers' time, so it's great to know we delivered. We appreciate your continued business and look forward to seeing you again for your future maintenance needs!

Jim Butler Chevrolet responded

Thank you for the great review! We're delighted to hear that your experience was easy and enjoyable, and that our team was able to help you find the truck of your dreams with everything you wanted. Congratulations on your new truck, and thank you for choosing us. We appreciate your business and look forward to assisting you again in the future. Enjoy the ride!

Jim Butler Chevrolet responded

Thank you for taking the time to share your experience. We're glad to hear that our team was friendly, courteous, and able to address the issue with your truck. Providing quality service and ensuring our customers feel well taken care of are top priorities for us. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

Jim Butler Chevrolet responded

Thank you for taking the time to share your experience! We're glad to hear that you were pleased with the service on your Blazer EV and that the rental vehicle and weekly updates helped make the process more convenient. Providing clear communication and quality service are top priorities for our team, so it's wonderful to know that reflected in your visit. We truly appreciate your continued confidence in Jim Butler Chevrolet and look forward to serving you again in the future!

Jim Butler Chevrolet responded

Thank you for the fantastic review! We're delighted to hear you received excellent service and that your tire rotation and oil change were completed in less than 45 minutes. We know your time is valuable, so providing efficient, high-quality service is always our goal. It's great to know our team delivered a quick and convenient experience for you. We appreciate your business and look forward to seeing you again for your next service visit!