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Kim Hausmann
Kim Hausmann | Page 200
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,137 Reviews
2,137 Reviews
Write a Review2137 Reviews of Kim Hausmann
January 26, 2019
Awesome service experience, treated with kindness & respect. Bill and Kim are awesome and should know that. Treated us like Family and that says a lot. Best Dealership I have ever been to. Thanks Jim Butler Dea Bill and Kim are awesome and should know that. Treated us like Family and that says a lot. Best Dealership I have ever been to. Thanks Jim Butler Dealership employees. More
by timbaer1957
Verified CustomerOther Employees Tagged: Bill
January 25, 2019
Check engine light Kim The service advisor kept me updated and advised me in the process. She was very helpful The whole process was easy and simple. Thanks Kim The service advisor kept me updated and advised me in the process. She was very helpful The whole process was easy and simple. Thanks More
by brlbal
January 24, 2019
This time my experience was pleasant. This time my experience was great. I was in and out in a few hours to replace the water pump. Kim is amazing, if not for her I don't know what I would This time my experience was great. I was in and out in a few hours to replace the water pump. Kim is amazing, if not for her I don't know what I would do. More
by mhosna1972
January 24, 2019
Long wait time for simple service First off, why schedule an appointment when it takes 2 hours for just an oil change ? Seriously. This makes no sense to me whatsoever. Also blindsided First off, why schedule an appointment when it takes 2 hours for just an oil change ? Seriously. This makes no sense to me whatsoever. Also blindsided with “recommend “ services on my truck for 500 bucks. Give a guy a heads up that it’s coming up or something. And why send me coupons in the mail for 39.99 oil change when I can’t use them. Oh that’s right oil change was 80 bucks. Thanks. Maybe next time please don’t move my drivers seat all over just to pull it out of the shop and park it. or maybe I should go to a dealer closer to home that offers better service prices. 80 bucks for just an oil change is robbery. It’s a Silverado for god sakes. I appreciate you also trying to get people inside the garage prior to service also but then you have people literally just standing there in the cold because garage doors keep opening. Poor set up and customer service. I probably won’t be back. Bad experience. More
by C.Lanzante
January 23, 2019
The People at Jim Butler are the reason I keep coming back Kim Hausmann is an exceptional individual. Her customer service skills are in perfect balance with her knowledge of Chevrolet products and services. Kim Hausmann is an exceptional individual. Her customer service skills are in perfect balance with her knowledge of Chevrolet products and services. I trust Kim to advise me on what needs to be done to my vehicle and know that she has my interest and safety at heart. The rest of the JB service team is exceptional and on those rare occasions when Kim is unavailable I know that I am getting the service and professionalism that all JB customers deserve and expect. More
by tfasl
Other Employees Tagged: Melissa Perez
January 23, 2019
Quick and Effecient They always get my Equinox through the service process quick and they make it easy for me to wait. It is always explained what needs to be completed They always get my Equinox through the service process quick and they make it easy for me to wait. It is always explained what needs to be completed for maintenance and I have the final approval. More
by Stephenie.Hargrove
Other Employees Tagged: Matt Vallee
January 22, 2019
Service Doug the service writer is always kind and makes things as easy as possible. While, making sure I know what's best for my car. So I can make sure that Doug the service writer is always kind and makes things as easy as possible. While, making sure I know what's best for my car. So I can make sure that my car is well cared for. More
by Nonnasgrl
Other Employees Tagged: Doug K
January 22, 2019
1st Oil Change I had a wonderful experience as always, short wait time, excellent service, and also received tire rotation and fluid check which I didn’t realize was I had a wonderful experience as always, short wait time, excellent service, and also received tire rotation and fluid check which I didn’t realize was included. I received a full personal face to face update after the service and was on my way with a free car wash! More
by kimberlyautry
January 22, 2019
Great customer service Everyone was very courteous and the wait time was so minimal. Kim even told me to be careful going home because there was ice that night. I couldn't a Everyone was very courteous and the wait time was so minimal. Kim even told me to be careful going home because there was ice that night. I couldn't ask for a better experience! More
by taz081820
January 22, 2019
Easy customer service I was traveling within their trade area when I suddenly needed vehicle service. Not purchasing my vehicle from them made me wonder if they would help I was traveling within their trade area when I suddenly needed vehicle service. Not purchasing my vehicle from them made me wonder if they would help me or not. They were glad I stopped and took good care of me, even gave me a loaner vehicle for me to drive 60 miles home and back the next day when my vehicle service was complete. More
by mcfarm
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