Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 203

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.5
2,137 Reviews
4.5

2,137 Reviews

Write a Review

2137 Reviews of Kim Hausmann

January 01, 2019

Dealership Rating
Employee Rating

Salesman Mike Gray was top notch. Highly recommend. Very good experience with Mike Gray and Kim was awesome in the service department. Great selection of vehicles. Smooth process in service. The Profe More

by criggo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gray

Jan 02, 2019

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 28, 2018

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Amazing experience!!!!!! Kim is the best, most friendly and helpful service advisor ever! Very knowledgeable in what i needed done. The technician Paul Meyer was very knowled More

by mandiray1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Meyer

Dec 31, 2018

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

December 19, 2018

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Employee Rating

Worth the drive. I have dealt with the professional friendly staff at Jim Butler Chevy on just a few occasions and I can’t say enough good things. From the purchase o More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Shannon in accessories.

Dec 19, 2018

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Scott was able to ensure that you had such a great experience with us. We hope you enjoy your new SUV for many years to come!

December 18, 2018

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Employee Rating

Took a while Took a lot longer than I thought it should. I made an appointment for an oil change and tire rotation and it took almost 2 hours. If I go to jiffy lub More

by rsulli24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2018

Jim Butler Chevrolet responded

Thank you for your feedback! While we understand waiting is never fun, our estimated time for oil changes and tire rotations is 90 minutes. We're so glad we got very close to hitting that mark for you! We are not a quick lube shop, and we take more care in performing routine maintenance, including a very thorough multi-point vehicle inspection performed by our GM Certified Technicians. We are constantly working to improve our wait times and we hope to do even better for your next visit!

December 18, 2018

Dealership Rating

Friendly staff Friendly staff, refreshments in the waiting area, only downside was the time it took, an hour for an oil change and tire rotation and you have to sche More

by JimS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback, Jim! We're so glad you enjoyed working with our staff and relaxing in our waiting area! We understand your frustration with the hour wait for an oil change and tire rotation, but our estimate is actually 90 minutes, so we're glad we did even better than expected! We are constantly working to improve our customer wait times. Hopefully we'll do even better for your next visit!

December 17, 2018

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Employee Rating

Well run organization Correct service in anticipated time frame. Courteous staff. Informative. Comfortable waiting area. Very busy facility. Service by appointment only, pl More

by prjw0265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Johnson, Melissa Perez

Dec 17, 2018

Jim Butler Chevrolet responded

That is great to hear! We're very glad everything went as anticipated for your visit with us and you enjoyed your experience! We look forward to seeing you next time!

December 14, 2018

Dealership Rating

Disappointed I made an appointment to have a oil change and tire rotation- asked to check my battery and a few other things - I was charged a 99 dollar diagnositic More

by kathyramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Johnson, Melissa Perez

December 12, 2018

Dealership Rating
Employee Rating

Always a Great experience. We have been using Jim Butler Chevrolet for years. We appreciate how very friendly all of the staff is We highly recommend Jim Butler Chevrolet Servic More

by bries0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2018

Jim Butler Chevrolet responded

Thank you very much for your kind words and repeat business! We're honored to share the experiences with you and sincerely appreciate you being a part of the Jim Butler Family! See you again soon & happy holidays!

December 06, 2018

Dealership Rating
Employee Rating

Great experience as always. Jim Butler has always taken care of us and our cars. Kim has been the servcie representative that has taken are of us whenever she is at work. She i More

by plmartin63050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2018

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that has showed through during your visits with us. We're honored that you've chosen us for your repeat business. We look forward to seeing you next time!

December 06, 2018

Dealership Rating
Employee Rating

Did good work but took 3 hours Took way too long. Advisor told me on phone it would take 1 hour. When I got to the dealer I was told it would be 2 hours. Took 3 hours, which the tru More

by jdketcherside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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