Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 202

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.5
2,137 Reviews
4.5

2,137 Reviews

Write a Review

2137 Reviews of Kim Hausmann

January 10, 2019

Dealership Rating
Employee Rating

Customer service was very friendly and helpful I scheuded a oil change. very friendly and professional upon upon arrival and compltion I will use Jim Butler Ch More

by charlesnevois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2019

Jim Butler Chevrolet responded

Thank you for your kind review! We look forward to working with you again soon! Safe travels!

January 10, 2019

Dealership Rating
Employee Rating

Nearly two hour oil change.. Took nearly two hours for oil change with appointment.. ended up being late to work.. I could see if it was bigger repair?? Or even if would have b More

by w.starkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Johnson, Melissa Perez

Jan 10, 2019

Jim Butler Chevrolet responded

Thank you for your feedback, Mr. Starkey. As should have been communicated to you while setting the appointment and during check in, our estimated wait time for oil changes and tire rotations is 90 minutes. We apologize if that was not clearly communicated to you and that you were late to work. We do recommend setting aside at minimum 90 minutes for oil changes/tire rotations to avoid these unfortunate mishaps. We sincerely hope that your next visit with us will go smoother with this information!

January 09, 2019

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Employee Rating

Kim= Great Service Friendly always nice,professional and listens to what I need & doesn’t try to upsell me advises what needs to be done not pushy she’s the ABSOLUTE BES More

by gant_terrance
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 10, 2019

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad to hear you enjoyed working with Kim! We agree- she is truly an asset to our team. We look forward to working with you again! Safe travels.

January 07, 2019

Dealership Rating
Employee Rating

Nice way to start 2019 The service dept help my daughter and me threw the entire car repair. From locating a towing service, discussing all possible defects to warranty ove More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Jim Butler Chevrolet responded

Thank you for your kind review! We strive to help our customers through the process every step of the way and answer any questions that pop up. We're so glad Kim did a great job of executing that level of customer service for you and your family! We're always here to help & look forward to seeing you next time!

January 03, 2019

Dealership Rating
Employee Rating

Car fun Dealer can’t be beat their prices are great and they will get you in your vehicle that you want. Sales people work with you and manger to get the righ More

by seguinstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Palmer, Mike Zarlingo , Mike Brewer, Mike Marshall

Jan 03, 2019

Jim Butler Chevrolet responded

Thank you for your kind review! We pride ourselves on having the best possible pricing on our vehicles! We're so glad you noticed. We're always here to help! See you next time.

January 03, 2019

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Employee Rating

Warranty Tire work Bought a certified preowned, had an object in tire near sidewall. Could have been plugged, but they chose to replace tire because of the closeness t More

by criggo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Mike Gray

Jan 03, 2019

Jim Butler Chevrolet responded

Thank you for your feedback! We truly care about our customers' safety and we're glad that showed during your experience with us! We look forward to seeing you next time!

January 03, 2019

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Employee Rating

Oil Change The service time for my oil change was quick. The waiting area is equipped with just the right amount of amenities for the wait, making it much easier More

by jcampisi05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Jim Butler Chevrolet responded

Thank you for your kind review! We're proud that our service department took care of you efficiently and that you enjoyed our waiting area! We look forward to seeing you again soon!

January 03, 2019

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Employee Rating

Recall notice I had a recall for the power steering on my 2015 Silverado. Scheduled my appointment and was in and out in less time than I was told. Great experience More

by CHEFBUBBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Jim Butler Chevrolet responded

Thank you for your kind review and recommendation! We're so glad you loved our service department and waiting area. We look forward to working with you again in the future! Safe travels.

January 03, 2019

Dealership Rating
Employee Rating

Fixing little problems I had a few minor problems with the brakes, air conditioning, side section system, and rubber floor matts. The Service Staff was nice to work with.Th More

by eabutler66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

January 03, 2019

Dealership Rating
Employee Rating

Fast and friendly service I have always had great experiences with the service and sales teams at Jim Butler. They take the time needed to explain what service is needed and wh More

by Jch79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Jim Butler Chevrolet responded

Thank you for your kind review! We's so glad our service department made sure to have great communication with you and provide a positive experience! We're always here to help.

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