Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 28

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.6
2,085 Reviews
4.6

2,085 Reviews

Write a Review

2085 Reviews of Kim Hausmann

October 16, 2024

Dealership Rating
Employee Rating

Very happy with the service department. They communicated well and answered all our questions. We highly recommend! More

by KBRIESACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Geringer , Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 16, 2024

Dealership Rating
Employee Rating

Scheduling a service for a new but pre-owned 2024 Trax was understandably scheduled out but a rental car was not available to me (even when requesting one at the time the service was scheduled out), at th More

by msmaidclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Geringer , Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened to you during your visit. It doesn't appear that our normal protocols were followed during your experience. We agree, you are too a valued customer. I will be sure to speak to management regarding your concerns. If you wish to further discuss your experience, please reach out to my service director directly at 314-274-1687.

October 14, 2024

Dealership Rating
Employee Rating

Even with an appointment the basic oil change takes hours. Office staff/ advisors are friendly enough but the amount of time needed for them to perform service is absurd. More

by schaafdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 17, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment wasn't properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service tech. We normally quote 90 mins to 2 hours for an oil change and tire rotation. In the future, please feel free to use our drop off service or our complimentary shuttle services.

October 14, 2024

Dealership Rating
Employee Rating

Organized, efficient, trustworthy and customer focused. The work performed is expert and correct the first time. More

by elfieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Palmer

Oct 17, 2024

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 14, 2024

Dealership Rating
Employee Rating

Always top class service for me, was in quick and out even quicker with the service being done. More

by keith.adaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 14, 2024

Dealership Rating
Employee Rating

My problem was not fixed this was the third time I took the vehicle up there for the same problem. More

by A.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chuck Geringer

Oct 18, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 11, 2024

Dealership Rating
Employee Rating

Checking in was efficient and quick, pick up and service was NOT. Could be improved. More

by Elaine
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Dalton

Oct 18, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you experience didn't live up to your expectations. If you wish to discuss ways in which your experience could have been better, please reach out to our service manager directly at 314-274-1687.

October 11, 2024

Dealership Rating
Employee Rating

I am pleased with the service I receive from Kim and the service department .. will return again ! More

by mlprice0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 10, 2024

Dealership Rating
Employee Rating

Service folks were great and nice waiting room. No 5th star, an oil change and tire rotation shouldn’t take two and a half hours. Seems like if you have an appointment an hour would be a stretch, More

by jclaymcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your visit wasn't properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan and expectations for your vehicle while it's in our care. From there, your vehicle waits in line for the next appropriate service technician. We have found this model to work best due to the volume of vehicles that check into our service department. We normally quote 90 mins to 2 hours for oil changes. It seems that on this day we were running behind. We hope that our efforts to improve are evident in future visits.

October 09, 2024

Dealership Rating
Employee Rating

Always very Professional. No real complaints. Thank You for your service. I would buy My next car here. More

by davidrcasey1677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

...
28
...

Dealership Inventory (743 Vehicles)

used 2024 GMC Sierra 1500 car, priced at $55,446
2024 GMC Sierra 1500
used
Summit White exterior
Automatic
Four-wheel Drive
used 2024 Jeep Wagoneer car, priced at $50,899
2024 Jeep Wagoneer
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2024 Buick Encore GX car, priced at $24,144
2024 Buick Encore GX
used
Cinnabar Metallic exterior
CVT
Front-wheel Drive
used 2019 Chevrolet Equinox car, priced at $15,199
2019 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $68,184
2026 Chevrolet Silverado 1500
new
Cypress Gray exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Equinox car, priced at $32,474
2026 Chevrolet Equinox
new
Radiant Red Tintcoat exterior
CVT
Front-wheel Drive