Kim Hicks | Page 15

Very focused on customer satisfaction. Kim was very easy to work with, kept us informed about the status of our car in transit. Explained in detail all the things we needed to know about Kim was very easy to work with, kept us informed about the status of our car in transit. Explained in detail all the things we needed to know about the operation of the car. Great experience also working with Lou. Despite some computer problems with the network, he was able to provide all the paperwork we needed and explained everything thoroughly. Kim was easy to work with, great personality, knows all the details and explains it thoroughly.. Set up another appt right away within a month to review the operation of the car and answer any questions we might have. I highly recommend Kim and McLaughlin Suburu. More

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Once again, my buying experience through McLaughlin Motors was absolutely, fantastically, wonderful. Kim Hicks is a superstar! We ordered a Subaru Forester, she kept me informed of its status at eve Motors was absolutely, fantastically, wonderful. Kim Hicks is a superstar! We ordered a Subaru Forester, she kept me informed of its status at every step, at least weekly and usually more often. Give this young Lady every possible official recognition, as well as a star, and a reserved parking space! And ~ the often-dreaded finance manager: Michael Morales cheerfully adjusted my contract several days later! We all know this reduced McLaughlin's total actual profit on the deal; however, this is the type of "genuinely want to earn your repeat business" attitude that causes me to just babble on about the entire store! More

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Once again, McLaughlin Subaru was wonderful to deal with. Especially in this car market they went above and beyond to get the exact car we were looking for. Kim Hicks ROCKS as a salesperson. Especially in this car market they went above and beyond to get the exact car we were looking for. Kim Hicks ROCKS as a salesperson. More

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Kim was very friendly and explained everything to me. she keep me informed as to when my suv would come in. we had a great experience on ording and regularly recieved updates! she keep me informed as to when my suv would come in. we had a great experience on ording and regularly recieved updates! More

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Dealer kept us informed of the status of our special order 2022 Subaru Forester before delivery. The car was just as ordered, and it was spotless when we went to pick it up. The sales representative d order 2022 Subaru Forester before delivery. The car was just as ordered, and it was spotless when we went to pick it up. The sales representative did an excellent job of reviewing the features and how everything worked. This was the second new vehicle we have purchased from this dealer. More

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No doubt, the very best car buying experience I’ve had! The staff are attentive, thorough, and pleasant. I had a root canal then bought a car in the same afternoon… two things many adults dread… so I thoug The staff are attentive, thorough, and pleasant. I had a root canal then bought a car in the same afternoon… two things many adults dread… so I thought I’d get it over with in one day. I was pleasantly surprised that I was treated better than I had experienced at other dealerships. The dealerships that reel you in with promises then change as the deal progresses. I didn’t get that treatment. I plan on telling any and everyone who is car shopping to check them out! More

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Friendly, Fast, Thorough, Informative, Relaxing...Kim Friendly, Fast, Thorough, Informative, Relaxing... Kim Hicks was awesome to work with, treated us like family. Two thumbs up! This was our second Sub Friendly, Fast, Thorough, Informative, Relaxing... Kim Hicks was awesome to work with, treated us like family. Two thumbs up! This was our second Subaru purchased at McLaughlin Subaru, and it won't be our last. Please don't retire anytime soon Kim! More

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Josh, Kim and Lou were awesome to work with. The process was streamlined, professional and enjoyable. was streamlined, professional and enjoyable. More

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We just took delivery of our new Forester. Jon Elliott and Kim Hicks were wonderful to deal with. Helpful - courteous - informative are just a few words that can describe them. We will not hesitate to d and Kim Hicks were wonderful to deal with. Helpful - courteous - informative are just a few words that can describe them. We will not hesitate to deal with McLaughlin in the future and hopefully we'll be able to work with Jon and Kim again. They are absolutely the BEST! Mike Morales in Finance and Insurance was terrific to work with as well. He guided us through the all the paperwork that included financing and extended warranty. He was very helpful, informative and put us at ease. More

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Kim Hicks is the best saleswoman out there! Treated us like family! Hands down amazing! like family! Hands down amazing! More

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