Kim Hicks | Page 28

Most enjoyable car purchase ever! From start to finish, I really enjoyed working with Kim because I felt like I was working with a friend, instead of a car salesperson, although we had From start to finish, I really enjoyed working with Kim because I felt like I was working with a friend, instead of a car salesperson, although we had never met before. She was sincere and authentic in building rapport with me and learning what my needs were and what was important to me. My experience with Kim Hicks was excellent and will be referring people to see her for assistance with their new vehicle purchases! More

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Great Car Buying Experience Most people compare their car buying experience to having a root canal. We've purchased two Subarus from McLaughlin Subaru and I've been pleasantly s Most people compare their car buying experience to having a root canal. We've purchased two Subarus from McLaughlin Subaru and I've been pleasantly surprised both times. Jesse Lester is an informed, no pressure sales associate who really went the extra mile to get us in the right car, at the right price. We had no doubts about buying a Subaru (We've owned eight of them now) so it was just a matter of picking one with the options we wanted. No pressure from Jessie to upgrade, and we were under no pressure to commit before we were ready to pull the trigger. Once papers were signed, Jessie took the time to really go over all the new features of our new Outback, and encouraged us to come back anytime with questions or a review. I feel that we have formed a relationship that will serve us well for future purchases. More

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New Subaru Owner I went to the Subaru dealership for the first time and was pleasantly surprised. I know the quality of the Subaru but did not know the extraordinary p I went to the Subaru dealership for the first time and was pleasantly surprised. I know the quality of the Subaru but did not know the extraordinary people that work there. Everyone was so helpful especially Kim. She was fantastic! She was there to answer all my questions and yet gave me the space to check things out. Subaru is a great value with great people! More

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Honest and Sincere I have been looking around at other Subaru dealerships, but found Kim Hicks and the sales department at McLaughlin to be much easier to deal with. I r I have been looking around at other Subaru dealerships, but found Kim Hicks and the sales department at McLaughlin to be much easier to deal with. I received an E-quote online and was contacted within hours by them to answer all of my questions and give me no-pressure suggestions for how I could arrange a test drive and secure financing easy since I live well over an hour away. They have a professional straight-forward approach that I appreciated. I would recommend them to anyone:) More

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New Outback Everyone at the dealership was very friendly and helpful especially Kim Hicks. I was especially impressed when the service manager, Beth, went out of Everyone at the dealership was very friendly and helpful especially Kim Hicks. I was especially impressed when the service manager, Beth, went out of her way to meet me. More

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Very Good Dealership Likely the classiest dealer in the Quad-Cities. Has a superb Subaru mechanic named Nathan Hinman. And if your looking to buy, request Kim Hicks. Yo Likely the classiest dealer in the Quad-Cities. Has a superb Subaru mechanic named Nathan Hinman. And if your looking to buy, request Kim Hicks. You will not be disappointed. More

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New Subaru Kim has sold our family 3 Subarus. She is friendly, honest, and not at all pushy. She is very easy to work with, prompt with questions, and always kep Kim has sold our family 3 Subarus. She is friendly, honest, and not at all pushy. She is very easy to work with, prompt with questions, and always kept us informed on the status of our vehicle that we custom ordered. More

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Easy Peasey Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to every one of my emails quickly and knowledgably. I drove over 90 miles to this dealership and I would again(but it's a Subaru so it will be years before I need to :) More

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Best buying experience ever. Sales person Kim Hicks was not only gracious but unusually well informed about the features on our new Subaru Outback. She gave my wife and I two hou Sales person Kim Hicks was not only gracious but unusually well informed about the features on our new Subaru Outback. She gave my wife and I two hours of instructions covering every feature. This was done in an enclosed, air conditioned and private area and our new car sparkled with intentional attention to cleanliness. I knew the Outback better on the day I drove it home than I knew the Honda Odyssey I traded-in, after driving it ten years. Robert Cornado was very professional, but not pushy in explaining extended warranty, which we purchased, and other options. The dealer showroom is well equipped with a great assortment individually brewed specialty coffee and assorted pastries. Follow up included a shipment of delicious chocolate cookies, a gas card and a coupon for Whiteys ice cream. More

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They care about customers We started to think about car and we checked first on line. Kim Hicks contacted us by email. She supported us a lot and she gave us all the informat We started to think about car and we checked first on line. Kim Hicks contacted us by email. She supported us a lot and she gave us all the information we needed. Anyway we gave a chance also to some dealers of other Japanese brand in our town but at the end we decided to go back to McLaughin in Moline! They know exactly how to handle a customer. We like them, Kim and her manager, Beth from the service and Robert and Lindsay from finance. Great team ! More

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