Employee Video
347 Reviews
Write a Review347 Reviews of Kim Hicks
August 01, 2016
2017 Outback Sales person worked very hard and got the deal done. The inventory was large and ranged from low to high end. This is our second Outback so I know t Sales person worked very hard and got the deal done. The inventory was large and ranged from low to high end. This is our second Outback so I know the service department is excellent. More
Other Employees Tagged: Randy Ronk , Beth Scherrman
July 28, 2016
Couldn't ask for more Seriously. Upon entering the dealership I was greeted by a sales woman who was by NO MEANS pushy or obnoxious. We discussed what I was interested in a Seriously. Upon entering the dealership I was greeted by a sales woman who was by NO MEANS pushy or obnoxious. We discussed what I was interested in and pricing. Kim was a woman of good humor and professional in her negotiations. She found us a car for the price we could afford. Robert in the finance department throughly explained packages and warranties. I can't say enough about our good experience at McLaughlin Subaru. We left the dealership feeling like we found "new friends". More
July 24, 2016
New Subaru It was love at first sight! She was so beautiful! She placed huge smiles on our faces! Kim wasn't too bad either! Jesse met us at the door and led It was love at first sight! She was so beautiful! She placed huge smiles on our faces! Kim wasn't too bad either! Jesse met us at the door and led us to the car. We both knew when we seen the Crosstrek, it was the one for us. Coming from a Ford Focus, it was a trade to a luxurious vehicle. Working with Kim was God send. Pleasant, funny, down to earth. Thanks a milliion to Kim and Jesse. More
Other Employees Tagged: Jessie Lester, Robert Coronado
July 08, 2016
Awesome dealership I was trying to work with local dealerships for obvious reason, with one reach out to Kim Hicks at McLaughlin Subaru I had nothing but a positive expe I was trying to work with local dealerships for obvious reason, with one reach out to Kim Hicks at McLaughlin Subaru I had nothing but a positive experience. They did not sit around for hours playing "best deal" they went from the beginning knowing we did not want to travel the distance and play that buying game. McLaughlin Subaru was ready to sell a car and they did!!! I was sad to get rid of my little 2010 Kia, but Kim put me into a beautiful legacy. She was kind and on point. She actually came in on her day off because that was the only day that worked for me! I can't even begin to express all the positives from this facility compared to just driving through a Subaru lot in Dubuque. Day and night experience. Thank you Kim!!! Can't wait to work with service next week to finish up extras added. More
Other Employees Tagged: Robert
June 27, 2016
Purchase Used 2015 Subaru Great buying experience. Kim Hicks is our salesperson of choice. Will definitely return when in the market for another Subaru. Just hope Kim is sti Great buying experience. Kim Hicks is our salesperson of choice. Will definitely return when in the market for another Subaru. Just hope Kim is still there. More
June 20, 2016
Excellent buying experience. Everyone was very helpful and friendly. They made what can be a stressful experience very easy. I dealt with Kim online, and when I stopped by the fir Everyone was very helpful and friendly. They made what can be a stressful experience very easy. I dealt with Kim online, and when I stopped by the first time Kelly was very helpful explaining the differences between vehicles. Robert was very pleasant to work with on the financing. More
Other Employees Tagged: Kelly Senatra, Robert Coronado
June 18, 2016
New Subaru Family Kim really helped our family with our new Subaru. She was straight forward and timely during the entire process. We will definitely be back to see her Kim really helped our family with our new Subaru. She was straight forward and timely during the entire process. We will definitely be back to see her. More
June 17, 2016
Excellence all around This is not the first car I have purchased from McLaughlin - it is the 5th! The sales staff and service staff are amazing. Yes they care about sales e This is not the first car I have purchased from McLaughlin - it is the 5th! The sales staff and service staff are amazing. Yes they care about sales etc but they also care about you the customer and your satisfaction with the entire purchase process and the service of your vehicle for as long as you own it. This encounter, like all previous encounters, was simply excellent in every way. I worked with Kim Hicks and she was outstanding. More
Other Employees Tagged: Scott Schnabel , Beth Scherrman
June 12, 2016
Very easy to work with We worked with Kim Hicks and Joe Wilson they were very easy to work with and got us in and out on the road in a timely manner. Lower pressure and enj We worked with Kim Hicks and Joe Wilson they were very easy to work with and got us in and out on the road in a timely manner. Lower pressure and enjoyed our experience. More
Other Employees Tagged: Joe Wilson
June 04, 2016
New Subaru Owner! Recently purchased a 2016 Subaru Outback w/Eyesight (Lapis Blue). I didnt come to this decision easily or quickly (poor Scott). I conducted MONTHS Recently purchased a 2016 Subaru Outback w/Eyesight (Lapis Blue). I didnt come to this decision easily or quickly (poor Scott). I conducted MONTHS and MONTHS of research before settling on this vehicle (Mercedes C and E Class owner since 2001). But Subaru has so many safety features that I received a LOT of insurance refunds from State Farm from my paid-in-full Mercedes policy (trade-in).. Comparing Subaru to other contenders left me feeling very confident with my decision. And let me add - hat's off to my wonderful salesperson, Scott Schnabel.....he truly earned my sale and I'll happily buy another vehicle from him and refer friends, family, and coworkers, too! Thanks, Scott... love my Subaru like you said I would! More
Other Employees Tagged: Scott Schnabel

