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Kim Merrill

Overview Reviews (51)

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Kim Merrill

Kim Merrill | Page 3

Service Lane Manager

Petro Nissan

6248 US Hwy 98 W
Hattiesburg, MS 39402

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5.0

51 Reviews

Overview Reviews (51)

5.0

51 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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51 Reviews of Kim Merrill

July 10, 2026

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Employee Rating

Great service and let my husband know that we need to replace back struts on next service. replace back struts on next service. More

by mary.greene

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jul 10, 2026 -

Petro Nissan responded

Thank you for your feedback. We're glad our team could assist with the back struts information. We appreciate your trust in Petro Nissan.

July 09, 2026

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Great job for service dept. And staff at petrol Nissan. Thank you for service of my car And staff at petrol Nissan. Thank you for service of my car More

by plwarren12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jul 09, 2026 -

Petro Nissan responded

Thank you for sharing your positive experience with our service department and staff. We’re pleased your Nissan Murano is performing well after the visit. We appreciate the opportunity to care for your vehicle and look forward to seeing you again.

Jul 14, 2026 -

Petro Nissan responded

Thank you for recognizing our service department and team. We appreciate your trust in Petro Nissan for your car's care.

July 06, 2026

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Dropped car off Thursday evening for maintenance and window replacement. Picked it up today and everything is perfect! Top notch service window replacement. Picked it up today and everything is perfect! Top notch service More

by vince.ho419

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles, Trinity Kirk

Jul 06, 2026 -

Petro Nissan responded

Thank you for your positive feedback. We appreciate you choosing Petro Nissan for your maintenance and window replacement needs.

July 06, 2026

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Very great experience! Customer service is awesome! Everyone needs to use Petro Nissan Service department! Customer service is awesome! Everyone needs to use Petro Nissan Service department! More

by t_avera92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles, Trinity Kirk

Jul 06, 2026 -

Petro Nissan responded

Thank you for your positive feedback. We appreciate you recognizing our customer service at Petro Nissan. Your recommendation means a lot to us.

July 05, 2026

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The dealership went way beyond what I expected. My vehicle was inspected and showed video evidence of what needed to be repaired. The mechanic did a fantastic job. Great work! My vehicle was inspected and showed video evidence of what needed to be repaired. The mechanic did a fantastic job. Great work! More

by JBCROUT

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jul 05, 2026 -

Petro Nissan responded

It’s great to hear we could exceed your expectations with the video inspection highlighting needed repairs. We’re glad the mechanic delivered excellent work on your Nissan Frontier. Thank you for your 5-star review and for sharing your feedback.

July 04, 2026

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Excellent service department! ! Prompt service, friendly staff. They are eager to please and request your feedback!! ! Prompt service, friendly staff. They are eager to please and request your feedback!! More

by phyllis.tingle

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Charles Mcgee

Jul 04, 2026 -

Petro Nissan responded

We appreciate you spotlighting the prompt service and welcoming atmosphere in our Nissan service department. We’re glad our team’s eagerness to assist with your Rogue made such a positive impact. Please don’t hesitate to share any further thoughts on your next visit.

July 04, 2026

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Petro has always had friendly employees and made my car service experience as quick and easy as possible. service experience as quick and easy as possible. More

by ionaanderson64

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Charles Mcgee, Lakin Bowles

Jul 04, 2026 -

Petro Nissan responded

Thank you for noting how our team keeps service friendly and efficient for your Nissan Rogue. It’s great to hear we could make your visit quick and easy. We appreciate your loyalty and look forward to helping you again.

July 01, 2026

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Lakin is always very professional and knowledgeable. She is very helpful in answering questions and also kind. When she told me I needed new tires on my vehicle and gave me a quote, I went out for com She is very helpful in answering questions and also kind. When she told me I needed new tires on my vehicle and gave me a quote, I went out for comparison pricing from outside sources. Lakin was able to match the price and saved me a few hundred dollars. Thank You, Lakin! More

by Z

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Lakin Bowles

Jul 01, 2026 -

Petro Nissan responded

We appreciate your feedback about our team's professionalism and helpfulness. Thank you for sharing your experience with tire pricing at Petro Nissan.

June 29, 2026

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Will buy from Petro again, will not use McDaniel again. Great store, good prices, decent service Great store, good prices, decent service More

by feb41880

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jun 29, 2026 -

Petro Nissan responded

Thank you for your positive feedback about Petro Nissan. We appreciate your business and are glad you found our prices and service satisfactory.

June 29, 2026

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We arrived at 7 and was in and out in no time. Everyone was great to work with. Everyone was great to work with. More

by adrienne.browder

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jun 29, 2026 -

Petro Nissan responded

Thank you for your feedback. We're glad our team provided efficient service. We appreciate your business at Petro Nissan.