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Kim Merrill

Overview Reviews (48)

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Kim Merrill

Kim Merrill | Page 4

Service Lane Manager

Petro Nissan

6248 US Hwy 98 W
Hattiesburg, MS 39402

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5.0

48 Reviews

Overview Reviews (48)

5.0

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Kim Merrill

June 08, 2026

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Employee Rating

Everything went really well and everyone was very good and courteous to me I thank them for their help and courteous to me I thank them for their help More

by tammycat46.tc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jun 09, 2026 -

Petro Nissan responded

Thank you for your kind words. We appreciate your feedback and are glad our team was helpful. - Petro Nissan

June 05, 2026

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Everyone is super nice. Very polite with me...they treat you.like you somebody. That's it Very polite with me...they treat you.like you somebody. That's it More

by louisianaman63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jun 05, 2026 -

Petro Nissan responded

Thank you for your kind words. We appreciate your feedback and are glad our team treated you well. - Petro Nissan

June 04, 2026

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Employee Rating

Good job quick in and out nice polite understanding talk to me about what maybe need to me about what maybe need More

by bernardswinson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 04, 2026 -

Petro Nissan responded

Thank you for your feedback. We appreciate your recognition of our team's efficiency and communication at Petro Nissan.

June 03, 2026

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Employee Rating

I realized I needed an oil change and drove in as a first time customer from out of state. I was immediately greeted and my vehicle was taken back for service. There were able to complete the job under the t time customer from out of state. I was immediately greeted and my vehicle was taken back for service. There were able to complete the job under the time they had quoted and did a fantastic job. I would not hesitate to come back again for any service in the future. More

by Austinpajda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jun 03, 2026 -

Petro Nissan responded

Thank you for sharing your experience with our oil change service. We appreciate your trust in Petro Nissan and are glad the timing met your expectations. Your feedback is valued.

June 02, 2026

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Service Department and the technicians did an awsone job. The service was done in a timeley manner, thank yall for all yau all do. Mr. Walters The service was done in a timeley manner, thank yall for all yau all do. Mr. Walters More

by mhw085

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

Jun 02, 2026 -

Petro Nissan responded

Thank you for recognizing our service department and technicians. We appreciate your feedback on the timely service. Petro Nissan values your support.

May 31, 2026

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Employee Rating

Great customer service and attention to detail! Tyler was wonderful and noticed things I didn’t know was wrong! Tyler was wonderful and noticed things I didn’t know was wrong! More

by kristitullos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

May 31, 2026 -

Petro Nissan responded

Thank you for your positive feedback on our customer service and attention to detail. We appreciate you recognizing the efforts of our team at Petro Nissan.

May 28, 2026

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Employee Rating

Customer service was excellent didn't have to wait to long .. Nice and clean where I was sitting long .. Nice and clean where I was sitting More

by ZYNAEP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

May 29, 2026 -

Petro Nissan responded

Thank you for your feedback. We appreciate you noting our customer service and clean environment at Petro Nissan.

May 21, 2026

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Employee Rating

Everytime I vist Petro of Hattiesburg, my encounters with Lakin have always been great. She is kind and very professional. Lakin have always been great. She is kind and very professional. More

by lharrellrn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Bass, Phillip McDaniel, Lakin Bowles

May 21, 2026 -

Petro Nissan responded

Thank you for sharing your positive experience with our team at Petro Nissan. We appreciate your feedback and are glad to hear about the professionalism you encountered.

May 21, 2026

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Well, I was going to be in need of a vehicle pretty soon as I was told after a service check. I surely did not want to have another vehicle payment so soon just having paid for the one I was in. Oh well; to as I was told after a service check. I surely did not want to have another vehicle payment so soon just having paid for the one I was in. Oh well; to myself I asked... will it be another car note or major repair payments? So, they had what I was going to be searching for (or close enough to it), and I just did it right then and there. BOUGHT ANOTHER ONE. More

by Charles A.

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Dixon, Charles Mcgee, Clarence Lomax, Tyler Bass, Phillip McDaniel, Lakin Bowles , Holly Thompson, Iolton & Alex. And, all the other people I spoke to.

May 21, 2026 -

Petro Nissan responded

It’s great that you found a Nissan Altima matching your needs right after your service check and decided to bring home another one instead of facing repair costs. Please feel free to reach out if there’s anything else we can help with.

May 19, 2026

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Quick service, waited maybe 30 minutes for an oil change. Everyone was extremely patient with me & my kids (as they were extremely loud) Everyone was extremely patient with me & my kids (as they were extremely loud) More

by Allie.richey18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Dixon, Charles Mcgee, Clarence Lomax, Darrell Davis, Tyler Bass, Phillip McDaniel, Lakin Bowles , Holly Thompson

May 19, 2026 -

Petro Nissan responded

It’s great to hear our team completed your Nissan Pathfinder oil change quickly and handled your lively family with patience. Thank you for trusting us with your maintenance. We look forward to assisting you again in the future.