Kim Porter
Kim Porter at Lexus Carlsbad

Kim Porter | Page 3

Service Consultant

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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58 Reviews
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58 Reviews

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58 Reviews of Kim Porter

April 02, 2022

Dealership Rating
Employee Rating

Quick, efficient and hassle free. Kevin Porter was amazing as always. Top notch service. Thanks Lexus Carlsbad More

by kevincullen25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2022

Dealership Rating
Employee Rating

They got me in fast and at the last minute. I was able to drop my car of the night before my 7 a.m. service appointment. Very accommodating of my busy schedule. More

by Kelly3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 02, 2022

Dealership Rating
Employee Rating

My service advisor Kim Porter was polite, knowledgeable, and efficient. She called to explain new conditions the technician found, made reasonable and understandable recommendations, and delivered the car More

by joe@vc3.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 01, 2022

Dealership Rating
Employee Rating

My service rep Kimberly was the best I am so happy with the service. And everything she did fir us we will always buy. Lexus ftom carlsbad More

by BLUESDOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Lexus Carlsbad responded

Hello BLUESDOCH, Thank you for taking the time and giving us 5 stars and we look forward to be able to serve you in the future. Have a wonderful weekend ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

Dealership Rating
Employee Rating

Always fast, friendly and knowledgeable. Loaner vehicles available whenever needed. Pricing is competitive and matching. Always a pleasure working with Lexus Carlsbad. More

by DEBAILEY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dressler , Ken Brickman, Natasha Rowles, Aisha Ruiz

May 25, 2022

Lexus Carlsbad responded

Hello DEBAILEY17, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we look forward to be able to serve you in the future as well. Enjoy your week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

Dealership Rating
Employee Rating

Great service, accurate and reasonable estimates, results as promised and as scheduled. Do all service here. More

by KLAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aisha Ruiz

May 25, 2022

Lexus Carlsbad responded

Hello KLAAS, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to your next visit. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 29, 2022

Dealership Rating
Employee Rating

Best, clean, and kind service always make u feel special. My car looks brand new! Thank you ! More

by ZABOUMOUDRIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Dorschel, Chris Dressler, Stephanie Lopez , Lesley Bermingham, Abigail Bishop, John Castillo, Ryan Claudin, Mariangela Corte, Daniel Ortega

May 26, 2022

Lexus Carlsbad responded

Hello ZABOUMOUDRIQ, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 28, 2022

Dealership Rating
Employee Rating

I appreciate everyone working together on a quick solution and the availability of picking up the car. Everyone was friendly and clearly explained the options. More

by ANNIE_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernardo

May 26, 2022

Lexus Carlsbad responded

Hello Annie, Thank you for taking the time and sending us your positive feedback. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 25, 2022

Dealership Rating
Employee Rating

Kim was high toned and efficient, as were the loaner car folks. Overall a pleasant experience. More

by DIANARAM
Recommend Dealer
Yes
May 25, 2022

Lexus Carlsbad responded

Hello DIANARAM, Thank you for taking the time and giving us your positive feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 24, 2022

Dealership Rating
Employee Rating

Wonderful courteous service. Everyone is so helpful. I now own my 2019 Lexus with 15,000 miles on it. It’s a great car. More

by donna johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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