Kim Rafferty
Kim Rafferty at Haasz Automall
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Kim Rafferty | Page 2

Service Advisor

Haasz Automall

4886 Ohio 59
Ravenna, OH 44266

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5.0
66 Reviews

Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have studied Diesel Mechanics as a vocational in high school and received journeyman certificate with 3000 hours completed, and have been working for car dealerships in the service field my entire career. Haasz Auto Family has been a great place to work and I have now been here since September 1st, 2014. I am so glad I decided work for Haasz Auto family and the Chrysler brand, also want you to know that I will make sure you have a great experience and get a fair deal with your repairs. Having already Master Certification through Chrysler, I have also been awarded multiple awards from Ford Motor Co. including Blue Oval Master certified.. When I am not working I enjoy spending time outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. And also support my Husband in his racing endeavors.

Dealership Experience

9 yrs, 9 mos

Industry Experience

39 yrs, 4 mos

Specialties & Trainings

DIESEL MECHANICS JOURNEYMAN CERTIFICATE

MASTER CERTIFIED WITH CHRYSLER

5.0

66 Reviews

Write a Review

66 Reviews of Kim Rafferty

September 06, 2022

Dealership Rating
Employee Rating

Had to change my review since I found out I was lied to on my initial visit to this dealership More

by Jacob Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Scott, Julie Simonetti, Richard Rollins , David Donadeo, Matthew Young

Sep 06, 2022

Haasz Automall responded

Hello, Jacob. We are happy to know you had a fantastic and enjoyable buying experience with our Sales Team. Haasz Automall of Ravenna looks forward to doing business with you in the future. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

June 02, 2022

Dealership Rating
Employee Rating

Great service, friendly atmosphere! ! Helped my look for my keys when I couldn't find them. :) More

by im2bsunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Haasz Automall responded

We are happy to know that the team provided you with a great friendly atmosphere during your visit. Let us know if you need any automotive assistance down the road. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

April 16, 2022

Dealership Rating
Employee Rating

Everyone was so nice and put up with me asking all kinds of questions. Gave me a deal I couldn’t resist More

by rankin_becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Scott , Justin Corley, Brennan Scott

Apr 19, 2022

Haasz Automall responded

Your positive feedback is greatly appreciated! Our Sales Team is glad we could assist with your purchase! Reach out to us for any auto-related needs in the future, and enjoy your new vehicle! Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

March 31, 2022

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Employee Rating

Julie is a great salesperson! I couldn’t recommend her enough. The people at haasz always take great care of myself and my family. 5 stars More

by Rskline7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Simonetti

Apr 01, 2022

Haasz Automall responded

Thank you for the fantastic review. We are so happy to hear you love the staff. We are happy to assist with all of your future automotive needs at Haasz Automall of Ravenna. Haasz Automall of Ravenna Chrysler Jeep Dodge RAM

September 10, 2019

Dealership Rating
Employee Rating

Excellent service Robert found the Ram truck that I wanted and manage to cover all the options that were asked for. All staff were friendly and courteous. Thanks to all More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Choong, Bob Baumgartner , Dana Povich

Sep 10, 2019

Haasz Automall responded

Congratulations on your truck, Al! We are so happy to see Robert has taken great care of your shopping experience. Thanks for sharing your feedback for us and we hope to work with you again!

August 27, 2019

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Employee Rating

Great experience great customer service!!! I would like to thank Rick and Andy for taking care of me and my wife’s purchases. They listened to what we wanted and made myself and wife extremely More

by Richp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick McCoy , Greg Baxter

Aug 28, 2019

Haasz Automall responded

Thank you for choosing us for your automotive needs! We truly appreciate your positive review and welcome you to come back and see us anytime!

August 13, 2019

Dealership Rating
Employee Rating

More than just a outstanding service department Sevice Dept Lassion Bill Plumley and Service Mgr Kim Rafferty are the best. My daugher who has a 2009 Jeep that was excellently serviced at Haasz sinc More

by Chas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Plumley

Aug 14, 2019

Haasz Automall responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Service Department and that we were able to service your daughter's vehicle. We appreciate the kind words and we truly value your business. We look forward to your next visit!

July 06, 2019

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Employee Rating

Awesome and satisfying! From the minute I walked in the door and met Chris, I felt that I was being assisted by a very knowledgeable person. It was my first time buying a jee More

by Bikini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bird

Jul 06, 2019

Haasz Automall responded

We are so delighted to learn Chris has provided you with an excellent first time experience shopping for your Jeep. Congratulations! Thank you so much for your recommendation. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to any future visits.

June 05, 2019

Dealership Rating
Employee Rating

Best car buying experience for my son Nobody could help my get out of an unsafe vehicle he was driving except HAASZ AUTOMALL RAVENNA. Thank you guys for taking such good care of my son. He More

by Jeepgirl1756,$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Bob Baumgartner , Greg Baxter, Andy Huzvar, Jennifer Saunier

Jun 05, 2019

Haasz Automall responded

Hi there, thank you so much for sharing your five-star review! We are happy to hear you and your family had a positive experience with us. We are so pleased to have helped your son. Let us know if there is anything else we can assist you with.

May 30, 2019

Dealership Rating
Employee Rating

Excellent Everyone was very friendly. I told them what I needed and they got it done. Everyone asked if I want water or coffee. They made feel comfortable. More

by Patty54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Bracken, Bob Baumgartner

May 31, 2019

Haasz Automall responded

Thank you, Patty, for taking the time to write a review. We're glad to hear Bob, Kim, and Justin was friendly and made you feel comfortable throughout the process. We hope you continue to love your brand new ride! Let us know if you need anything.

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