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Kim Stone
Kim Stone at Serra Toyota of Decatur

Kim Stone | Page 13

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.9
147 Reviews
4.9

147 Reviews

Write a Review

147 Reviews of Kim Stone

July 23, 2023

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Employee Rating

The service dept and service advisor Kim was awesome. I highly Recommend them for your next service needs. More

by ddstew979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2023

Serra Toyota of Decatur responded

Thank you for the recommendation and review of our awesome Service Department. Keep us at Serra Toyota Decatur in mind for your future maintenance needs. Take care

July 21, 2023

Dealership Rating
Employee Rating

By far the best service department I’ve ever used. I also take my other make cars I own there as well. More

by Mikmdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenda Cole

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Jul 22, 2023

Serra Toyota of Decatur responded

Thanks for the five-star review. We are happy to learn our Service Department was able to meet all your needs and expectations. We hope you continue to choose Serra Toyota Decatur for all your automotive needs. Take care!

July 17, 2023

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Employee Rating

Great service department. Kim kept me informed of what was being done and the cost. More

by Stoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2023

Serra Toyota of Decatur responded

Hello, we really appreciate your positive review. It brings us joy to know that our Service Department was accommodating and kept you informed on the progress of your vehicle. Please keep Serra Toyota Decatur in mind for your future automotive needs.

July 14, 2023

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Their service department is so amazing and fast. The prices and the people are great too. More

by dd403881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christy Robinson

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Jul 14, 2023

Serra Toyota of Decatur responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Serra Toyota Decatur was able to provide amazing and fast service. We thank you for your business.

June 11, 2023

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Employee Rating

Courteous staff and easy to communicate with them. They keep you informed when your vehicle is in service. More

by swatts528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2023

Serra Toyota of Decatur responded

Our team here at Serra Toyota Decatur is proud to read that you had a courteous and easy experience with us. Please feel free to contact us again if we can do anything else to assist you. Michael McLeod General Manager 256-340-0330

May 31, 2023

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Employee Rating

I have a 2015 Sequoia and it was time for normal maintenance service. Kim Stone is who I request because she is attentive and always good to me know what service is needed and prompt to notify m More

by craziepeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 01, 2023

Serra Toyota of Decatur responded

Thank you for choosing our Service Department to service your 2015 Toyota Sequoia. We are pleased to see that our team was attentive and proactive with your service and maintenance needs. We appreciate your business and hope you choose us again for all of your service needs. Michael McLeod General Manager Serra Toyota Decatur 256-340-0330

May 28, 2023

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Employee Rating

I brought my vehicle in for scheduled maintenance and it was completed in a timely manner. My sunglass holder began to malfunction, so It was inspected and couldn’t be repaired. A replacement part was order More

by joeyborden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Jones

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May 29, 2023

Serra Toyota of Decatur responded

Thank you for this great 5-star review. We are happy to see that our Service Team completed your vehicle's maintenance in a timely manner and quickly replaced your sunglasses holder as soon as the part came in. If there is anything else we can assist you with at Serra Toyota Decatur, just let us know. We are always happy to help. Michael McLeod General Manager 256-340-0330

May 22, 2023

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Employee Rating

The Service Department is quick and all the employees are very friendly and informative. It is a pleasure having work done on my car. More

by cynthiavoelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Chandler, Glenda Cole, Delmon Davis, Antoine Pyfrom, Christy Robinson, Tom Voizin

Print
May 23, 2023

Serra Toyota of Decatur responded

Hello, we are so pleased to learn from your excellent review that our Service Team at Serra Toyota Decatur was very friendly and informative. We hope to see you back for any future automotive needs. Michael McLeod General Manager 256-340-0330

May 21, 2023

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Employee Rating

I have been a customer of Serra Toyota since the early 2000’s. I have all my vehicle maintenance done through their service center and very satisfied. More

by Clark 35601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 22, 2023

Serra Toyota of Decatur responded

Hello Clark, we are glad you enjoyed a great experience working with our Service Team at Serra Toyota Decatur. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance. Michael McLeod General Manager 256-340-0330

May 11, 2023

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Employee Rating

Great service team; responsive timely service. Always professional. Please share my thanks to Chase Brinkman; a newer service advisor very professional. More

by Guapo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenda Cole, Chase Brinkman

Print
May 12, 2023

Serra Toyota of Decatur responded

Hi Guapo, we are grateful to receive this 5-star review. It makes us honored to know that our Service Team consistently is professional and responsive and that they complete the services on your vehicle in a timely manner as well. Thank you very much for trusting us here at Serra Toyota Decatur with your vehicle and if you require any further assistance, please do not hesitate to reach out to us. Michael McLeod General Manager 256-340-0330

May 15, 2023

Serra Toyota of Decatur responded

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May 15, 2023

Serra Toyota of Decatur responded

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May 15, 2023

Serra Toyota of Decatur responded

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May 15, 2023

Serra Toyota of Decatur responded

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