Kim Stone

They are very helpful and friendly. I have no complaints and always get a great deal I have no complaints and always get a great deal More

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Service was performed as promosed and accomplished in a timely manner. Service customer reps provided good communication. timely manner. Service customer reps provided good communication. More

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Best place to buy a vehicle and service department is excellent! I live in shoals and drive to Decatur because they are the best!! excellent! I live in shoals and drive to Decatur because they are the best!! More

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My check tire light came on, since I travel to Atlanta quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in wit quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in without an appointment and had everything checked out within an hour. The crew in the repair department are always courteous and helpful! I appreciate the team at Serra Toyota in Decatur Alabama. More

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The tire pressure light warning was addressed, but the forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. More

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Very nice friendly respectable love it I would recommend everybody to go to the dealership everybody to go to the dealership More

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Everyone that works there jumps to help you whenever you need it and they always get you in and out as well. need it and they always get you in and out as well. More

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The service department was organized an In order. There was plenty of room for the customers to wait. The refreshments were very limited , but all in all , it was a good experience. And I should There was plenty of room for the customers to wait. The refreshments were very limited , but all in all , it was a good experience. And I should know , because I waited four hours to get my service. No complaints. More

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Kim in service is great to work with Antoine. also very helpful. Very friendly and knowledgeable. also very helpful. Very friendly and knowledgeable. More

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The guys and gals are always professional and take good care of my car. Give them a raise!! care of my car. Give them a raise!! More

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