Kim Stone

I like how nice and helpful they were after finding out there was a problem with my new car after purchasing it. there was a problem with my new car after purchasing it. More

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We always buy our Vehicles from Serra Toyota. ...this makes our 5th one in 9 yrs...Can't say enough about the Staff ...Very pleasant to deal with and very Professional to say the least...We will n ...this makes our 5th one in 9 yrs...Can't say enough about the Staff ...Very pleasant to deal with and very Professional to say the least...We will never go anywhere else....Very pleased with everyone who goes the extra mile to help i n any way they can....IWe do appreciate everything they do to make you feel like Family....No just the sale....but Service and anything else that we needed...Thank you George Jones,Joel Capp,And especially Mike McCloud... More

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Went to Serra Toyota for routine oil change. Even though they we very busy, it didn’t take too long. They also ordered parts for a recall that I didn’t realize I needed. They were friendly and k Even though they we very busy, it didn’t take too long. They also ordered parts for a recall that I didn’t realize I needed. They were friendly and knowledgeable. More

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I trust Serra Toyota. I drive an hour to get from Florence to Decatur. I trust their salespeople and their service employees. Peace of mind is worth the drive! I drive an hour to get from Florence to Decatur. I trust their salespeople and their service employees. Peace of mind is worth the drive! More

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Good service at a good price. Friendly people and kept you up to date on car. Friendly people and kept you up to date on car. More

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They are very helpful and friendly. I have no complaints and always get a great deal I have no complaints and always get a great deal More

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Service was performed as promosed and accomplished in a timely manner. Service customer reps provided good communication. timely manner. Service customer reps provided good communication. More

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Best place to buy a vehicle and service department is excellent! I live in shoals and drive to Decatur because they are the best!! excellent! I live in shoals and drive to Decatur because they are the best!! More

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My check tire light came on, since I travel to Atlanta quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in wit quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in without an appointment and had everything checked out within an hour. The crew in the repair department are always courteous and helpful! I appreciate the team at Serra Toyota in Decatur Alabama. More

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The tire pressure light warning was addressed, but the forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. More

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