Kimberly Burfield | Page 5

Found out 2 days after buying the price was too high I was shopping for a new 2016 Sport Wrangler - but David Dodge Jeep was higher priced than other dealers, so I decided to leave and continue to shop. I was shopping for a new 2016 Sport Wrangler - but David Dodge Jeep was higher priced than other dealers, so I decided to leave and continue to shop. They stopped me as I left to say because I was a repeat customer they would do what is needed to keep me as a customer and "go to the floor" - adding $1000 to stay and buy today. I bought the Sport Wrangler for my trade in value plus $3200 cash, only to get a call 2 days later from a competing dealer I had been to offering me to buy their Sahara (versus Sport) Wrangler with an MSRP $800 above the Sport, and all similar options - for my trade value (which they appraised), plus only $2200 cash, which is $1000 below the David Dodge deal on a higher priced Wrangler.I said no, and they called 2 hours and offered another $500 if I bought today. Now I feel used and cheated because of my mistake in trusting David Dodge. The repeat customer tactic to take the "crazy low" deal and not go to a competing dealer hooked me. I was a 2 time repeat buyer, now 3 time buyer from David Dodge, and they knew it, I trusted them when they said they would do the crazy deal to keep me as their customer, and I lost. This is my 13th Wrangler purchase, and in my experience, highly disappointing - but a lesson I will not forget. More

by DANMURPHY1 Verified Customer Verified Customer

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Great Experience Purchasing New Car The moment I entered the David Dodge showroom I was met by Kimberly, who was extremely personable, and she immediately asked how she could help me. Sh The moment I entered the David Dodge showroom I was met by Kimberly, who was extremely personable, and she immediately asked how she could help me. She introduced herself and asked for my name and ushered me over to a Jeep I wanted to inspect. A couple of minutes later Steve Ellis came over and introduced himself and called me by name. At this point I knew I was in a squared away dealership. I had not intended to buy a new vehicle on the day I entered David Dodge, I was not even driving the vehicle I intended to use as a trade-in. Steve put me at ease, which is hard to do when I am new car shopping and got me a no nonsense, hassle-free quote for a new car and for my trade-in vehicle, sight unseen. It was a deal I could not resist, and with the help of Jan in the business office, the deal was completed in record time. I am over seventy years old, and with the help of Steve and the staff at David Dodge, I can honestly say this was the most professional, pleasant, stress free new car purchase I have ever made. I forgot to mention that Steve spent a good deal of time giving me instructions in how to operate my new Jeep. I will of course pass along my great experience at David Dodge to all my friends. I look forward to working with David Dodge and their excellent staff in the future. More

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Excelent Deal / First Class Treatment I have owned / purchased more than 30 cars in my lifetime. This is the 4th vehicle I have purchased from David. They have recently completed a trans I have owned / purchased more than 30 cars in my lifetime. This is the 4th vehicle I have purchased from David. They have recently completed a transformation of their facility that makes it World Class. Clean, Indoor Service drop-off, everyone is friendly. I have owned Porsches, Lexus and been to every Premiere Dealership, David is in the game. The actual Sales experience was straight forward. I e-mailed Kimberly for their "Best" Internet Price, which she sent to me quickly. Once in the showroom I got the deal I wanted, quickly and drove my new SUV home that day. Thanks Kimberly and Gary and everyone that helped. More

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New 2016 Chrysler 200 Ken at David dodge was one of the nicest and helpful salesman I've been to. For the past couple of days I have been shopping for a car and when I met Ken at David dodge was one of the nicest and helpful salesman I've been to. For the past couple of days I have been shopping for a car and when I met ken at David's dodge he did his absolute best to get me in the car I wanted and I want to thank him, Melissa and Kim who also work there.. More

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2016 cherokee latitude Worked with Kimberly Sereikis and Dawn Hopson on internet sales. Referred to Steve Ellis for sales and Jason Finley for finance. All were professional Worked with Kimberly Sereikis and Dawn Hopson on internet sales. Referred to Steve Ellis for sales and Jason Finley for finance. All were professional and no pressure. Top dollar for trade, In and out quickly with vehicle and optional equipment I wanted. Ken Dalton More

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Great Experience!!! Started searching for a Ram 1500 Pickup. As soon as I emailed the dealership I got an almost immediate response from Kimberly with a great offer. Stev Started searching for a Ram 1500 Pickup. As soon as I emailed the dealership I got an almost immediate response from Kimberly with a great offer. Steve followed up with all the details and was a true professional and got our deal done quickly and had us out the door and driving home in our new truck in no time!! Great job from start to finish!! Thanks to David Dodge for a First Class Buying Experience!!! More

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Great service with car purchase Ed Belonga and Kim Sereikis were great. They did everything they could to help me buy a Jeep Renegade. The experience was not like your usual car sa Ed Belonga and Kim Sereikis were great. They did everything they could to help me buy a Jeep Renegade. The experience was not like your usual car sale. There was no long period in the dealership waiting for the salesperson to go back and forth to negotiate the deal. It was as pleasant as possible. More

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Treated like family! It first started when I saw the commercial and I emailed David. He quickly responded and got me a deal of a lifetime along with his assistant dawn. Da It first started when I saw the commercial and I emailed David. He quickly responded and got me a deal of a lifetime along with his assistant dawn. David treated me with the most respect and helped me with the car buying process which is something I am clueless about! When I arrived at David dodge I was greeted by Kim Sereikis very friendly and helpful. She helped me over to a salesman to find my dream car. My salsemans name was Mike Harris. He was outstanding. I've had three volkswagens before and was nervous going to a different type of car but always wanted a Jeep. Mike felt like family. He was very easy to talk to and made the car buying process fun. He sat in the jeep with me and explained every little detail in depth and made sure I understood before I left. I appreciated everything he did for me and my dad (not the easiest person to win over ) that day! I would recommend this dealership to everyone! More

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new jeep Friendly knowledgeable salesman and the internet staff was very helpful Fast process. After settling on the jeep and price. Was in and out in 1 hour. Friendly knowledgeable salesman and the internet staff was very helpful Fast process. After settling on the jeep and price. Was in and out in 1 hour. Great experience More

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Easiest Car Buying Experience Ever Been buying new cars for 35+ years and the Jeep I bought from David Jeep was the best. I found the Jeep online and it hadn't been delivered. It arriv Been buying new cars for 35+ years and the Jeep I bought from David Jeep was the best. I found the Jeep online and it hadn't been delivered. It arrived at 2PM and I drove away at 7PM. Ed Belonga was a real professional and treated us very well. We got a reasonable trade in and paid $500 over invoice for the new car. Fair all around. Dealers can make big bucks in the finance managers office where they try to sell you all kinds of cr*p like warranties, sealants, etc. Jason was the first FM who actually backed down when I said no. So, overall I recommend David Jeep. Thanks guys! Chuck More

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