Kimberly French

I am new to Les Stanford and was given Michelle Sladovich's name to contact. Michelle is a very personable, professional and knows her job thoroughly. She was very focused on finding out what our Sladovich's name to contact. Michelle is a very personable, professional and knows her job thoroughly. She was very focused on finding out what our needs and wants were. She helped to streamline the sale, and I was amazed when we left the dealership in a brand new leased vehicle! Thanks to Michelle, Management, and Floyd Dixon for this extraordinary experience! More

Print

Professional individuals whom are in the business of selling automobiles. I was satisfied with the process… selling automobiles. I was satisfied with the process… More

Print

From the GM to the FI office to even one of the owners this dealership is nothing but smoke and mirrors they tell you one thing and do another! there Exceeding Expectations is a joke. I made the mistake o this dealership is nothing but smoke and mirrors they tell you one thing and do another! there Exceeding Expectations is a joke. I made the mistake of having my car shipped to me instead of flying in and getting it (My Bad) If i would of went to get the car it never would of left the dealership with me. When my new Corvette got to me the radio was not working. Tell me this with in 2 days from the time they loaded the car on the transport to when it got to me the radio is not working I do not think so ! More

Print

Gave the dealership 2 deposits for a Z06 and a ERAY. The dealer never called telling me it was time to put an order in so I decided to ask for my deposits back. After nearly 30 days of calling my sale The dealer never called telling me it was time to put an order in so I decided to ask for my deposits back. After nearly 30 days of calling my sales rep and having those calls ignored I tried calling the GSM Kimberly. She finally called back a few weeks later because she was busy. She re-assured me that she was going to handle the re-imbursement personally. I did receive a check for the one deposit but not the other. I called Kimberly three times now leaving messages on VM and sending email and she has not responded. I left a message for a sales manager last week and that call has not been returned. I called today and the representative said a manager will call me today. It’s now 7pm and the dealership is closed and no one called. The communication from this dealership is aweful. More

Print

Smooth sale Ali and Meerna were awesome. Both went above and beyond Contract was easy to understand. Both went above and beyond Contract was easy to understand. More

Print

Les Stanford Chevrolet is The Worst dealership that I have ever purchased from!! They recently gave ALL of my personal contact information to a buyer WITHOUT my approval and consent to a buyer that was b have ever purchased from!! They recently gave ALL of my personal contact information to a buyer WITHOUT my approval and consent to a buyer that was buying a vehicle from them that I recently traded in! Les Stanford violated my rights and privacy laws!! Beware!! Stay away from Les Stanford!! They also refused to reimburse me for repairs for damage on a brand new car that I purchased from them in August 2024!! Les Stanford also wanted to charge almost $700.00 to title and register a vehicle that I just personally paid only $112.00!! Shady and Corrupt Dealership! STAY AWAY!! More

Print

I recently had the misfortune of dealing with Telicia Zanders at Les Stanford, and it has been the worst customer service experience I've ever encountered. Her "Best of the Best" motto is nothing but an Zanders at Les Stanford, and it has been the worst customer service experience I've ever encountered. Her "Best of the Best" motto is nothing but an empty slogan, as her behavior and attitude are far from it. From the start, Telicia was unprofessional and rude; it was clear that she had little regard for my concerns as a customer. When significant issues arose on Monday morning, instead of offering support, she seemed more frustrated that I was interrupting her dental cleaning. It’s shocking that someone in a customer service role would prioritize personal inconvenience over addressing a customer’s urgent needs. These issues likely wouldn't occur if there was a greater care for the job and more effective organization in place. Moreover, when mistakes were made on her end, she not only failed to take responsibility but also attempted to blame me instead. This lack of accountability is unacceptable, especially after spending a considerable amount of money at this dealership. I felt like my loyalty and investment meant nothing to her. I truly believe that if I were to act even half as poorly in my customer service role, I would be fired immediately. It’s disheartening to think that someone like Telicia Zanders is representing this dealership, making what should be an exciting experience feel miserable and stressful. The only reason I might ever consider returning is because of Scott Estes, who demonstrated professionalism and respect during our interactions. Unfortunately, my overall experience was ruined by Telicia’s appalling behavior. I hope management takes this feedback seriously and addresses the issues with their staff because no customer deserves to be treated this way. More

Print

It was a great experiance mark my salesman was very knoladgable and helpful I will recomend you as great delership knoladgable and helpful I will recomend you as great delership More

Print

Ownership is good Salesman needs more training Service dept was good. Showroom is nice and clean dept was good. Showroom is nice and clean More

Print

Stay away! Horrible service! It’s all about sales. Can you imagine someone leading a vehicle in your name with out you being present. That’s what they did and they are not taking any responsibility. Dan s you imagine someone leading a vehicle in your name with out you being present. That’s what they did and they are not taking any responsibility. Dan smith called to say that my soon to be X ONLY missed one payment. Excuse me what? N he would have missed none if Ali R didn’t lease a car with out my consent STAY AWAY More

Print