Kimberly Heath
Kimberly Heath at Gettel Acura

Kimberly Heath | Page 8

Assistant Service Manager

Gettel Acura

4891 Clark Rd.
Sarasota, FL 34233

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4.9
235 Reviews
4.9

235 Reviews

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235 Reviews of Kimberly Heath

November 12, 2023

Dealership Rating
Employee Rating

We trust Kimber 1000%…she knows Acuras and answers any question…we trust her analysis of issues and know she will only recommend the repairs we really need. Gettel Acura is a luxury dealership…they provi More

by ANIECE453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Gettel Acura responded

Thank you for taking the time to leave us a 5-star review. We are happy to hear you enjoyed your service experience at Gettel Acura and we look forward to continuing to serve you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 09, 2023

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Employee Rating

Great experience! My salesman Vlad was super helpful, friendly and very professional! Will be back for future purchases! More

by tvanmeer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Blaugh, Vlad Ivanovich

Nov 13, 2023

Gettel Acura responded

Thank you so much for sharing your experience with Vlad. We are happy to hear you enjoyed your purchasing experience at Gettel Acura. We look forward to assisting you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

October 31, 2023

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Employee Rating

Always great but this last time I had to return twice and now waiting for addt'l part with no ETA for same issue with sunroof. I waited about 3 1/2 hours before they finally gave me a rental car so I could g More

by tlpescinski
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Heath

Oct 31, 2023

Gettel Acura responded

Thank you for your review, We appreciate your continuous service at our dealership and thank you for the feed back. Due to the industry having constraints on Parts (worldwide) it makes it difficult to get certain items but we appreciate you being patient and working with us. We hope to get your part in soon and take care of this issue and resolve your Sunroof issues.. Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

October 28, 2023

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The person that did our butler wash did an outstanding job. She was very thorough & courteous. She deserves 5 stars! More

by rjohnston117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman , Jorge Mere, Madison Quinn

Oct 28, 2023

Gettel Acura responded

Thank you for leaving our service department a 5-star review, It's much appreciated. The Auto-Butler is an AMAZING protection service to ensure your vehicle's paint is protected for the years to come, Awesome choice on continuing to apply it to your vehicle! Please do make sure to come back for your reapplication in 6 months :-), Happy motoring! Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

October 23, 2023

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Employee Rating

Kimber is an exceptional employee at Gettle Acura. I have owned my Acura for over five years, and she has always offered efficient, consistent, professional, and exemplary service to me. She is knowle More

by worrellgirl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2023

Gettel Acura responded

Thank you for such a great review about your visit with our service team and with Kimber specifically. We are very fortunate to have her on our team and we look forward to continuing giving you great service in the future. Thanks again, Brian O'Connor General Manager Gettel Acura boconnor@gettel.com 941-343-5700

October 20, 2023

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Employee Rating

Your parts man did an excellent job in helping me install my new spare tire in the back of my Acura RDX More

by GFEE1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 21, 2023

Gettel Acura responded

Thank you for the awesome review and 5-star rating! I will make sure to pass on your kind words to our parts department on your great experience. Please if we can assist in the future or if you may have any questions please do not hesitate to reach out to our team. Brian O'Connor, General Manager 941-343-5700 Boconnor@gettel.com

October 09, 2023

Dealership Rating
Employee Rating

The service department has always been top shelf. Friendly, courteous and professional. Everyone I have worked with in service, especially Kimber and Christine have been great. More

by PHANRAHAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman

Oct 21, 2023

Gettel Acura responded

Thank you for taking the time to leave us a 5-star review. We are glad to hear you are satisfied with your experience with Kimber and our team. Please let us know if there is anything further we can do to assist. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 30, 2023

Dealership Rating
Employee Rating

Pleasant and efficient staff. Inconvenient for us to drop cars off for service; wish you still had a loaner program. More

by HOBARTCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Bellucci, Malcolm Blanc

Oct 21, 2023

Gettel Acura responded

Thank you for leaving a review for us. If you schedule your service ahead of time you are still able to request a loaner if it is a warranty or non-maintenance type of service (oil change etc) as we are limited so they do book quickly. Please ask Kimber in the future and we can check on the availability to have one ready for you on your next visit. We will do all that we can to assist you with this on your next visit. Sincerely, Brian O'Connor General Manager boconnor@gettel.com 941-343-5700

September 25, 2023

Dealership Rating
Employee Rating

Great service. I’m 100% satisfied with the service center and their employees. They were not able to fix my car’s problem but it’s not their fault. Acura sold me a More

by jsal0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Hoffman , Madison Quinn, Jose. 5 stars.

Sep 29, 2023

Gettel Acura responded

John, thank you for taking the time to sell us about your experience with our service team. While the remedy to your problem is still being worked on, out service team will keep you updated with any progress and when one is available so the issue can get taken cared of. Please let us know if there is anything further we can do to assist and hope you are enjoying your new Acura MDX. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

September 24, 2023

Dealership Rating
Employee Rating

The team has never let me down. I feel like I am with friends when I go there. More

by debreese555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The service manager always has a smile and the answers.

Sep 29, 2023

Gettel Acura responded

Debbie, thank you for taking the time to tell us about your experience with Kimber and our dealership. We focus on building long lasting relationships and glad you feel welcomed. Please let us know if we can assist in any further way and thank you for choosing our dealership to help service your vehicle. Brian O'Connor General Manager Gettel Acura boconnor@gettel.com (941) 343-5700

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