Dealership Experience
17 yrs, 8 mos
Languages Spoken
English
247 Reviews
Write a Review247 Reviews of Kirk Brown
January 15, 2021
This dealership was clean, welcoming, and staff were all very attentive and knowledgeable. Kirk was our sales guy and he took the time to show us literally anything we wanted and the vehicle we chose, he kn very attentive and knowledgeable. Kirk was our sales guy and he took the time to show us literally anything we wanted and the vehicle we chose, he knew EVERYTHING on it and was so patient with our little one. Highly recommend this dealership and especially for Kirk! Will be buying from him again! More
Other Employees Tagged: Andrew Kreatsoulas , Andrew Munson
January 11, 2021
We bought 3 new cars last year. After, purchasing my Ford Escape, the engine light came on. Apparently, there was a bulletin with some of these cars in which the coolant can leak into the engine. Andr Ford Escape, the engine light came on. Apparently, there was a bulletin with some of these cars in which the coolant can leak into the engine. Andrew never bothered to mention this to us or Kirk the other salesman, who also helped us. After, my third month owning my new car, I had to get a new engine. When I spoke to Andrew he said he didn't tell us because it's a hit or miss with some Fords. Well, Andrew, it was a hit with my car. After calling him, he said he couldn't do anything. I hadn't even made my 3rd car payment. I asked to trade it in, he said he would charge me for depreciation and taxes if I brought it back. We had my new car towed to Anderson Ford in Rockford. The parts where on backorder and it took over 2 months to get my car back. I will never recommend or buy anything from Hawk Ford!! Thankfully, Devonte at Ford Corporate helped us out. I am still composing my letter to Corporate about our experience. More
Other Employees Tagged: Andrew Kreatsoulas , Andrew Munson
December 08, 2020
Kirk Brown was knowledgeable, patient and listened to what I could and couldn't afford and found the perfect vehicle for me and my family. what I could and couldn't afford and found the perfect vehicle for me and my family. More
Other Employees Tagged: Andrew Kreatsoulas
December 02, 2020
Hawk Ford has been taking care of my need's since I arrived from Southern California, with they're professionalism, and kindness, making me feel quite at home, and comfortable while making THE DEAL, we arrived from Southern California, with they're professionalism, and kindness, making me feel quite at home, and comfortable while making THE DEAL, well it's been slicker than duck sqeezin's. More
Other Employees Tagged: Eric Sakumoto , Joseph Addante, Paul Kalamaris, Chris Krueger, Andrew Munson, Bob Perri
November 25, 2020
Ken -Kirk- Andrew were all very professional and helpful to my wife and I. We had bought a new vehicle from your dealership before ( 2017 Explorer ) and were familiar with you. We would highly recommend to my wife and I. We had bought a new vehicle from your dealership before ( 2017 Explorer ) and were familiar with you. We would highly recommend Hawk Ford again. More
Other Employees Tagged: Andrew Kreatsoulas , Ken Bailey
November 20, 2020
Kirk & Erin Brown were so helpful & made buying a car a great experience.. They told me & showed me everything I needed to know about my new car. They made sure I got exactly what I wanted & I am so happy. great experience.. They told me & showed me everything I needed to know about my new car. They made sure I got exactly what I wanted & I am so happy. More
Other Employees Tagged: Andrew Kreatsoulas
November 19, 2020
Great dealership. Great staff. Very friendly. Will buy from again. They are always welcoming. Kirk was my salesman and he did a great job. Thank you! from again. They are always welcoming. Kirk was my salesman and he did a great job. Thank you! More
Other Employees Tagged: Andrew Kreatsoulas , Andrew Munson
November 12, 2020
This was an outstanding purchase experience! I could have never imagined it would be so seemless, i mean Kirk brought the vehicle i purchased to my work so i could test drive and that was so helpful in the b never imagined it would be so seemless, i mean Kirk brought the vehicle i purchased to my work so i could test drive and that was so helpful in the buying process since i own a repair shop and its hard to get away sometimes. I would also like to add everyone in the dealership practiced safe measures during these weird time, I.E masks, and sanitizing their hands. I would refer people time and time again to visit Kirk and Hawk Ford More
Other Employees Tagged: Andrew Munson
November 11, 2020
Kirk is knowledgeable and courteous. No pressure to buy. He worked with my wife and I to find with vehicle that fit our needs. Thank you. He worked with my wife and I to find with vehicle that fit our needs. Thank you. More
Other Employees Tagged: Andrew Kreatsoulas , Andrew Munson
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