Kirk Long

ALWAYS GREAT SERVICE, FAST AND EASY. VERY CLEAR EXPLANATION, AND VERY KNOWLEDGABLE ABOUT CARS AND MAINTENANCE VERY CLEAR EXPLANATION, AND VERY KNOWLEDGABLE ABOUT CARS AND MAINTENANCE More

by CPTMIKE425 Verified Customer Verified Customer

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You are definitely taking your vehicle to professionals. Top line service providers, mechanics and just nice Texas folks. Top line service providers, mechanics and just nice Texas folks. More

by tjdavis Verified Customer Verified Customer

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Kirk was very responsive when setting the service appointment, and even better when discussing my options for additional services. He seemed to be very mindful of balancing the needs of my cat with t appointment, and even better when discussing my options for additional services. He seemed to be very mindful of balancing the needs of my cat with the needs of my budget, which I really appreciated. He’s a keeper! More

by jgualandri0 Verified Customer Verified Customer

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Solid service. Not a crazy long wait time. Could use better snacks and drinks. But good experience Not a crazy long wait time. Could use better snacks and drinks. But good experience More

by MJ24 Verified Customer Verified Customer

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Kirk is my new Service Department rep and he is TOP NOTCH! Kirk took the time to go over everything the service department would be addressing and did not skip or sugar-coat anything. A straight-shoote NOTCH! Kirk took the time to go over everything the service department would be addressing and did not skip or sugar-coat anything. A straight-shooter with options is what I appreciate the most. Definitely looking forward to working with Kirk and everyone at Covert Cadillac Bee Cave. More

by Rochelle Z. Verified Customer Verified Customer

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Everyone at Covert Cadillac was professional and great to work with. Made it easy throughout the car buying process. work with. Made it easy throughout the car buying process. More

by GMOHN Verified Customer Verified Customer

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A Covert customer for many years and really appreciate how they treat their regular customers. Had a warranty issue and Kirk Long got us a next day appointment and had us taken care of by noon the next da how they treat their regular customers. Had a warranty issue and Kirk Long got us a next day appointment and had us taken care of by noon the next day. Great service with available early schedule, correct diagnosis and the needed part in stock for a quick repair. In and out and done right. More

by B.PASSMORE Verified Customer Verified Customer

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We have had a great experience with Covert Cadillac. Kirk has been amazing at scheduling and servicing our vehicle in a timely, professional manner. Kirk has been amazing at scheduling and servicing our vehicle in a timely, professional manner. More

by trent.kelly Verified Customer Verified Customer

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Excellent experience with a well-oiled organization. And the personnel are beyond reproach. 5 stars! And the personnel are beyond reproach. 5 stars! More

by jsjobe Verified Customer Verified Customer

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Service team sadly doesn’t represent the Cadillac brand well. When issues come up continuously with a brand new car (4th time in less than 30 days from purchasing the vehicle) it was hard to find, and well. When issues come up continuously with a brand new car (4th time in less than 30 days from purchasing the vehicle) it was hard to find, and continues to be difficult, someone that owns the relationship and is genuinely concerned about the situation. Really poorly managed place. More

by Alastair.ojeda Verified Customer Verified Customer

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