Michael Heaps
Michael Heaps at Covert Cadillac Bee Cave

Michael Heaps

Service Advisor

Covert Cadillac Bee Cave

16501 Sweetwater Village Drive
Austin, TX 78738

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rated
2 Reviews

Having been in the Automotive dealerships for over 20 years, I understand the nature of the business and the customer service aspects, frustrations, and communication expected. if I do not have the answer, I will know where to get it for most questions and concerns. I will always work hard to get the task handled.

Dealership Experience

3 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Specialties & Trainings

GM certified Service Advisor, Mark of Excellence award recipient

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2 Reviews

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2 Reviews of Michael Heaps

August 28, 2026

Dealership Rating
Employee Rating

Love going here for service they help me a lot always looking for the best solution for my need Wade is awesome this is the spot to go More

by Eliezer Galeano (Eli)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade Higginbotham

Aug 31, 2026

Covert Cadillac Bee Cave responded

We're so grateful to have customers like you who trust us with their service needs and who recognize the effort Wade and our entire team put into finding solutions that work best for you. Coming in and seeing that same friendly face who genuinely cares about your vehicle and your satisfaction is what we're all about at Covert Cadillac Bee Cave. Wade's commitment to getting things right and his willingness to listen to what matters to you is exactly the kind of service we're proud to deliver day in and day out. Your loyalty and kind words keep us motivated to maintain those high standards and to continue being the spot you know you can count on. Thank you for choosing us and for sharing your appreciation with others. We look forward to seeing you at your next service visit.

July 16, 2026

Dealership Rating
Employee Rating

Bee Cave Covert is an outstanding dealership. All of the associates that I have interactive with focuses on customer service satisfaction. More

by dennis841951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Covert Cadillac Bee Cave responded

Dennis, thank you so much for the incredible five-star review! We’re thrilled to hear that Rachel Deck, Kody Kaminski, Matt LeBlanc, Michael Heaps, Wade Higginbotham, Jennifer Estrada, Kirk Long, and Mike Ojeda all made customer satisfaction a top priority. Your kind words mean so much to the entire team at Covert Cadillac Bee Cave, and we truly appreciate your trust and support!

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