Wade Higginbotham
Wade Higginbotham at Covert Cadillac Bee Cave

Wade Higginbotham

Service Advisor

Covert Cadillac Bee Cave

16501 Sweetwater Village Drive
Austin, TX 78738

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Wade Higginbotham

October 27, 2026

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Extremely poor service. My vehicle is still not fixed, despite thousands of dollars being charged to the warranty. Instead of resolving the ongoing issues, the dealership ha More

by Cindy Elias
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Recommend Dealer
No

Other Employees Tagged: Edgar Rojo, Matt LeBlanc

October 26, 2026

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I've been taking my Cadillac to Covert Cadillac Bee Cave's service department, and Wade Higginbotham is the reason I keep going back. He explains things clearly when I have questions, gives honest advi More

by Mike Kim
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Recommend Dealer
Yes

October 24, 2026

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That was great from start to finish. I have a beautiful corvette and expert care is important to me. More

by dr.positiveparker
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Recommend Dealer
Yes

Other Employees Tagged: Matt LeBlanc , Ms. Robles

October 17, 2026

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They were very prompt and got the job done without holding car for sufficient time. More

by RUNYABANDZUP78723
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Recommend Dealer
Yes
Oct 24, 2026

Covert Cadillac Bee Cave responded

We appreciate you sharing your experience and are pleased to hear your service was handled promptly! Getting the work done right without keeping your vehicle longer than necessary is a priority for our team, because we know how important it is to have your car back when you need it. At Covert Cadillac Bee Cave, we strive to combine quality workmanship with respect for your time on every visit. Thank you for your trust, and we look forward to taking care of you again in the future!

October 14, 2026

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Wade and Matt are always very friendly and helpful. I have worked with them for many years. They do a great job! More

by MILA.GOTUN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt LeBlanc

Oct 24, 2026

Covert Cadillac Bee Cave responded

Many years of working together says so much, and we are truly thankful for your loyalty! Wade and Matt will be thrilled to hear how much you value the friendly, helpful service they provide, and it is clear you have built a great relationship with them over time. Long lasting connections like this are what make our work so meaningful, and we never take your trust for granted. At Covert Cadillac Bee Cave, we are committed to continuing that same level of care for many more years to come. We will be sure to share your kind words with Wade and Matt, and we look forward to seeing you again soon!

October 14, 2026

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This a great dealership! They are very knowledgeable and professional. I always have an excellent experience. Wade Higginbotham was my serviceman and I highly recommend him. More

by udeniseharrison
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Recommend Dealer
Yes
Oct 24, 2026

Covert Cadillac Bee Cave responded

Your recommendation of Wade Higginbotham means a great deal to us, and we are so glad every visit has been an excellent one for you! Wade takes real pride in his work, and knowing that his knowledge and professionalism have made such a positive impact is wonderful to hear. Consistency is something we work hard to deliver, and it is rewarding to know you can count on a great experience each time you come in. At Covert Cadillac Bee Cave, we are dedicated to providing service you can trust, and we will be sure Wade hears your kind words. Thank you for being such a valued client, and we look forward to your next visit!

October 13, 2026

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Wade Higginbotham has always done a excellent in handling my service needs. A loaner is always provided if I need it. More

by DFUGATE
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Recommend Dealer
Yes
Oct 24, 2026

Covert Cadillac Bee Cave responded

Thank you for continuing to trust Wade Higginbotham with your service needs! It is wonderful to hear that he consistently takes such good care of you, and that having a loaner available when you need one helps keep your day on track. Wade truly values the relationships he builds with his clients, and we will make sure he knows how much your kind words are appreciated. At Covert Cadillac Bee Cave, our aim is to make each service visit convenient and worry free, and we are grateful for the opportunity to serve you. We look forward to seeing you again soon!

October 06, 2026

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Everything! excellant help from Wade everyone I asked for service and that was a LOT! Every question I asked about my car was answered quickly and respect by Sco More

by TRUAXTA
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Recommend Dealer
Yes
Oct 07, 2026

Covert Cadillac Bee Cave responded

What a fantastic review to read, and thank you so much for sharing it! We are thrilled to hear that every part of your experience was a great one. Wade will be so happy to know his help made a difference, and we are glad Scott was able to answer all of your questions quickly and with the respect you deserve. It is also wonderful to hear that Kody made your purchase feel perfect in every way. At Covert Cadillac Bee Cave, we believe no question is ever too many, and our team is always happy to make sure you feel informed and confident about your vehicle. We will be sure to share your kind words with Wade, Scott, and Kody, and we look forward to taking care of you for many years to come!

October 02, 2026

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I was very pleased with the service. Especially the service advisor ,Wade. I Luv Covert More

by siestasandra
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Recommend Dealer
Yes
Oct 07, 2026

Covert Cadillac Bee Cave responded

We love you right back, and thank you for taking a moment to share such a sweet review! It makes us so happy to know you were pleased with your service visit, and we are especially glad Wade made such a great impression as your service advisor. He truly cares about every customer he works with, and we know your kind words will brighten his day when we pass them along. At Covert Cadillac Bee Cave, creating an experience that keeps you smiling is always our top priority, and we are grateful for the trust you place in our team. We cannot wait to see you again on your next visit!

October 02, 2026

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The service was fast and fixed the problem. Wade, the service adviser is very good. More

by JCG014
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Recommend Dealer
Yes
Oct 02, 2026

Covert Cadillac Bee Cave responded

We truly appreciate you taking a moment to share your experience with Covert Cadillac Bee Cave! It is wonderful to hear that your service was quick and that the issue was resolved the first time, because we know how valuable your time is. Wade will be delighted to hear your kind words, and we are lucky to have a service advisor who brings such care and expertise to every customer he works with. Delivering dependable, efficient service is something we are always committed to, and it means a lot to know it showed during your visit. Thank you for choosing us, and we look forward to taking care of you and your Cadillac again soon!

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