Klaus de Paz

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We are so glad to hear the service was excellent and that your vehicle was returned to you in great working condition. Klaus will be happy to know his communication and updates made a difference throughout the process, and we appreciate you recognizing Robert for being nice and helpful as well. We are grateful for your trust and are thrilled to know you are very satisfied.

Volvo Cars Santa Monica responded

Hello Laurie, We are glad to hear that Volvo Cars of Santa Monica provided friendly and welcoming service while completing your work on time. Knowing we met your expectations means a lot to our team.

Volvo Cars Santa Monica responded

We’re glad you had the best service for your car and enjoyed both the vehicle and the accommodations. We look forward to assisting you again. Thank you! - Volvo Cars Santa Monica

Volvo Cars Santa Monica responded

Hi, it’s wonderful to hear that Robert and his team handled everything so smoothly. We’re glad your car was in such capable hands and that the experience left a positive impression.

Volvo Cars Santa Monica responded

Hi there, thank you for sharing your experience with Volvo Cars of Santa Monica. Robert is known for being professional and communicative, so it is great to hear that stood out during your visit. We are glad you felt confident trusting us with your vehicle. We look forward to welcoming you back when your car needs attention again.

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience. I’m glad our team was able to keep you informed throughout the process, even during the busy holiday season. Providing courteous service is always a priority, and it’s great to hear it made a difference for you at Volvo Cars of Santa Monica.

Volvo Cars Santa Monica responded

Hi Edward! We're grateful for your kind feedback! We’re thrilled you had a seamless and efficient experience with our team at Volvo Cars Santa Monica. We look forward to serving you again in the future! Safe travels!

Volvo Cars Santa Monica responded

We're delighted to hear about your positive experience with Klaus and Arnold! We appreciate your trust in Volvo Cars Santa Monica for your service needs.

Volvo Cars Santa Monica responded

Hi Bill, we appreciate you sharing your experience with Volvo Cars of Santa Monica. It is great to know the service team took the time to make sure your vehicle was handled with care and that you felt supported throughout the visit. Feedback like this motivates our team to keep delivering the level of service our guests expect.

Volvo Cars Santa Monica responded

Hello Molly, We’re sorry to hear that the timing and communication during your service visit at Volvo Cars of Santa Monica did not meet your expectations. We understand how frustrating it can be when a repair takes longer than anticipated and updates aren’t consistent. If you would like to discuss this further or need assistance, you can reach Mike Evans directly at 310-496-1161 or on his cell at 562-587-5332. He can review your experience and help address your concerns.