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Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 2

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
380 Reviews
4.9

380 Reviews

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380 Reviews of Klaus de Paz

May 11, 2026

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i appreciate the service by the santa monica team. very thorough, professional and friendly to the customer. More

by Johnny Kidd
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Johnny

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May 11, 2026

Volvo Cars Santa Monica responded

Hello Johnny, we appreciate you taking a moment to share your experience at Volvo Cars of Santa Monica. It is great to hear the team delivered thorough professional service while keeping things friendly throughout your visit. We look forward to seeing you again next time.

May 10, 2026

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I had a good experience here. They were friendly, efficient, and communicated well. Made my life easy. More

by GAYLA0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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May 11, 2026

Volvo Cars Santa Monica responded

Hello, thank you for taking a moment to share your experience with Volvo Cars of Santa Monica. We are glad to hear the team made things smooth, friendly, and easy to follow throughout your visit. We appreciate you choosing us and hope to see you again in the future.

May 08, 2026

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After going in for 30K annual service maintenance, still left with service maintenance alert, front sensor alert, and low windshield fluid alert, popping up. Makes me wonder if the rest of the alleged inspe More

by SAVONN.T
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Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Volvo Cars Santa Monica responded

Hello Savonn, we are sorry to hear about the concerns you are still seeing after your 30K service at Volvo Cars of Santa Monica. We understand how frustrating it is when warning alerts remain and can definitely see why that would raise questions about the inspection. This is not the experience we want for our customers. Please reach out to the service department so we can review your visit details and take a closer look at what is going on with your vehicle.

May 05, 2026

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The professionals at this service center have always been extremely helpful and friendly. I very much appreciate all their efforts to make things smooth for the customer. More

by ABOLOORI
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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May 06, 2026

Volvo Cars Santa Monica responded

Hello, it’s great to hear you continue having such a positive experience with the service team at Volvo Cars of Santa Monica. Friendly, helpful communication goes a long way in making service visits feel easy, so it’s nice to know that has stood out to you. We really appreciate you taking a moment to share this.

May 03, 2026

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The team continues to service my every need and go above and beyond in ensuring that my vehicle is safe and pristine. Thank you again & again. More

by JAZLANT
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Recommend Dealer
Yes
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May 03, 2026

Volvo Cars Santa Monica responded

Hello, it means a lot to hear the team continues to go the extra mile to keep your vehicle in great shape and give you peace of mind. Your kind words truly mean a lot to everyone at Volvo Cars of Santa Monica. We look forward to taking care of your vehicle again next time.

May 01, 2026

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Always very attentive and friendly. They listen to what I ask, evaluate, and offer solutions. More

by Mia Bilich
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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May 02, 2026

Volvo Cars Santa Monica responded

Hi Mia, it is great to hear the team has been attentive and friendly during your visits. We are glad they take the time to listen carefully and help you find the right solutions. We appreciate you choosing Volvo Cars of Santa Monica.

April 22, 2026

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The service department has always been helpful and supportive regarding any issues my vehicle may be experiencing. More

by ES
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Apr 22, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear the service department at Volvo Cars of Santa Monica has continued to be helpful and supportive with your vehicle needs. It is always reassuring when you can rely on consistent care and clear communication whenever something comes up. We look forward to continuing to support you in the future.

April 22, 2026

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Employee Rating

The service department has always been helpful and supportive regarding any issues my vehicle may be experiencing. More

by ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Apr 22, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear the service department at Volvo Cars of Santa Monica has continued to be helpful and supportive with your vehicle needs. It is always reassuring when you can rely on consistent care and clear communication whenever something comes up. We look forward to continuing to support you in the future.

April 21, 2026

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Great service, helpful staff, addressed every item, always finished quickly. Highly recommend Volvo SM service dept. More

by GEORGIAHAMILBURG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian

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Apr 22, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear your visits at Volvo Cars of Santa Monica have been consistently efficient and thorough. It is always good knowing the team has been able to take care of everything you needed while keeping things moving quickly. We truly appreciate your recommendation and look forward to seeing you again.

April 09, 2026

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They always take care of me and my Volvo S90 with care and precision. Thank you! More

by viimmm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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Apr 09, 2026

Volvo Cars Santa Monica responded

Thank you for your loyalty and feedback! We look forward to assisting you again in the future. Safe travels in your Volvo S90! - The Volvo Cars Santa Monica Team

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