Klaus de Paz | Page 2
Service Advisor
Volvo Cars Santa Monica
1631 Santa Monica Blvd
Santa Monica, CA 90404
384 Reviews
Write a Review384 Reviews of Klaus de Paz
May 21, 2026
I recently brought my car in for service at Volvo Cars Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid atten Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid attention to every detail. They even cleaned the interior so well that the car honestly felt brand new when I got it back. I also want to especially thank Robert Munoz for his professionalism and kindness. After I left, he proactively contacted me to let me know that I had accidentally left my wallet at the dealership. Realizing it was safe there immediately gave me so much peace of mind. That level of honesty and care really means a lot. More
Other Employees Tagged: Francisco Aguilar, Robert Munoz
May 21, 2026
I have a 100,000 mile warranty on my Volvo XC60 and when I came in to do a service that should be covered under my warranty, I was dennied the coverage and had to pay out of pocket. I did reach out to Volv I came in to do a service that should be covered under my warranty, I was dennied the coverage and had to pay out of pocket. I did reach out to Volvo corporate to express my fustration. I hope they able to reverse my charge for the service. More
May 17, 2026
The staff is very helpful and everything was professional and communicated very well so I will keep coming here for service. and communicated very well so I will keep coming here for service. More
Other Employees Tagged: Robert Munoz
May 13, 2026
Made My care a priority íon a busy morning cut the problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! More
Other Employees Tagged: Robert Munoz
May 11, 2026
i appreciate the service by the santa monica team. very thorough, professional and friendly to the customer. very thorough, professional and friendly to the customer. More
Other Employees Tagged: Robert Munoz , Johnny
May 10, 2026
I had a good experience here. They were friendly, efficient, and communicated well. Made my life easy. They were friendly, efficient, and communicated well. Made my life easy. More
Other Employees Tagged: Robert Munoz
May 08, 2026
After going in for 30K annual service maintenance, still left with service maintenance alert, front sensor alert, and low windshield fluid alert, popping up. Makes me wonder if the rest of the alleged inspe left with service maintenance alert, front sensor alert, and low windshield fluid alert, popping up. Makes me wonder if the rest of the alleged inspection checks were even done. SMH. More
May 05, 2026
The professionals at this service center have always been extremely helpful and friendly. I very much appreciate all their efforts to make things smooth for the customer. extremely helpful and friendly. I very much appreciate all their efforts to make things smooth for the customer. More
Other Employees Tagged: Robert Munoz
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