Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 2

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Klaus de Paz

May 21, 2026

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Employee Rating

I recently brought my car in for service at Volvo Cars Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid atten More

by Jiming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco Aguilar, Robert Munoz

May 21, 2026

Volvo Cars Santa Monica responded

Hello, we are happy to hear your experience with Volvo Cars of Santa Monica was such a positive one. It is great that the service team delivered detailed work while also making sure your vehicle was returned in excellent condition. Robert Munoz will be glad to hear his quick follow up helped give you peace of mind after your visit.

May 21, 2026

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I have a 100,000 mile warranty on my Volvo XC60 and when I came in to do a service that should be covered under my warranty, I was dennied the coverage and had to pay out of pocket. I did reach out to Volv More

by CARLONE1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 27, 2026

Volvo Cars Santa Monica responded

Hi, we are sorry to hear about the concern you experienced with warranty coverage at Volvo Cars of Santa Monica. We understand how frustrating it is when a service expected to be covered results in an out of pocket charge. For further assistance, you can reach Mike Evans at 310-496-1161.

May 17, 2026

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The staff is very helpful and everything was professional and communicated very well so I will keep coming here for service. More

by CANDYBORODITSKY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 18, 2026

Volvo Cars Santa Monica responded

Hello Candy, thank you for your thoughtful review of Volvo Cars of Santa Monica! We are happy to hear the team kept you well informed throughout your visit and provided the professional service you were looking for. It means a lot to know you plan to return for future service visits, and we look forward to welcoming you back!

May 16, 2026

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They were very friendly, quick to respond, and had the work finished well in advance of expectations. More

by THOMPSON.BRETTD
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2026

Volvo Cars Santa Monica responded

Hello Brett, Thank you for choosing Volvo Cars of Santa Monica! We are glad to hear the team was friendly, responsive, and completed your work ahead of schedule. We appreciate your feedback and look forward to assisting you again in the future!

May 13, 2026

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Made My care a priority íon a busy morning cut the problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! More

by ardg0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 14, 2026

Volvo Cars Santa Monica responded

Hi, great to hear Robert and the team at Volvo Cars of Santa Monica were able to quickly get you taken care of during a busy morning. Glad it turned out to be something simple with the gas cap. Thanks for sharing your experience.

May 11, 2026

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i appreciate the service by the santa monica team. very thorough, professional and friendly to the customer. More

by Johnny Kidd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Johnny

May 11, 2026

Volvo Cars Santa Monica responded

Hello Johnny, we appreciate you taking a moment to share your experience at Volvo Cars of Santa Monica. It is great to hear the team delivered thorough professional service while keeping things friendly throughout your visit. We look forward to seeing you again next time.

May 10, 2026

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I had a good experience here. They were friendly, efficient, and communicated well. Made my life easy. More

by GAYLA0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 11, 2026

Volvo Cars Santa Monica responded

Hello, thank you for taking a moment to share your experience with Volvo Cars of Santa Monica. We are glad to hear the team made things smooth, friendly, and easy to follow throughout your visit. We appreciate you choosing us and hope to see you again in the future.

May 08, 2026

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After going in for 30K annual service maintenance, still left with service maintenance alert, front sensor alert, and low windshield fluid alert, popping up. Makes me wonder if the rest of the alleged inspe More

by SAVONN.T
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 12, 2026

Volvo Cars Santa Monica responded

Hello Savonn, we are sorry to hear about the concerns you are still seeing after your 30K service at Volvo Cars of Santa Monica. We understand how frustrating it is when warning alerts remain and can definitely see why that would raise questions about the inspection. This is not the experience we want for our customers. Please reach out to the service department so we can review your visit details and take a closer look at what is going on with your vehicle.

May 05, 2026

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The professionals at this service center have always been extremely helpful and friendly. I very much appreciate all their efforts to make things smooth for the customer. More

by ABOLOORI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 06, 2026

Volvo Cars Santa Monica responded

Hello, it’s great to hear you continue having such a positive experience with the service team at Volvo Cars of Santa Monica. Friendly, helpful communication goes a long way in making service visits feel easy, so it’s nice to know that has stood out to you. We really appreciate you taking a moment to share this.

May 03, 2026

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Employee Rating

The team continues to service my every need and go above and beyond in ensuring that my vehicle is safe and pristine. Thank you again & again. More

by JAZLANT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 03, 2026

Volvo Cars Santa Monica responded

Hello, it means a lot to hear the team continues to go the extra mile to keep your vehicle in great shape and give you peace of mind. Your kind words truly mean a lot to everyone at Volvo Cars of Santa Monica. We look forward to taking care of your vehicle again next time.

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