Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 32

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
373 Reviews
4.9

373 Reviews

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373 Reviews of Klaus de Paz

December 27, 2021

Dealership Rating
Employee Rating

Klaus was very helpful and got my service done promptly. Offered a car wash as well and pulled the car right to the front. Was helpful with options for me to work while the car was being serviced. More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 09, 2021

Dealership Rating
Employee Rating

I had a great experience at Volvo of Santa Monica. Had my two kids with me and they opened up the building to let them use the restroom. In addition, our car service was completed faster than promised. More

by jshep13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

December 03, 2021

Dealership Rating
Employee Rating

Robert and his team are a well oiled machine. They are kind, courteous and friendly with a true aptitude for service. More

by ddscott57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

November 20, 2021

Dealership Rating
Employee Rating

Great experience, they kept their word and we were able to negotiate in advance. Great experience! More

by davidalancooke
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gerpe

November 18, 2021

Dealership Rating
Employee Rating

Very friendly and accommodating. The service team was professional and helped overcome an unforeseen delay. Top Marks. More

by bpreach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez

November 11, 2021

Dealership Rating
Employee Rating

I brought my car in because it had a few issues that needed addressing before its next regular servicing. Klaus was great in making sure everything was fixed (including a big issue that was still covere More

by ASHEPPHIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 05, 2021

Dealership Rating
Employee Rating

As always excellent customer service from Mr. Robert Munoz in the service department. Made sure to go over all my concerns. Upfront with quotes and communicates through process for any updates. A+++ More

by dahlrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez

October 30, 2021

Dealership Rating
Employee Rating

Klaus was very friendly and efficient, and they serviced my XC40 in a very timely manner. More

by LLOYD.STEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2021

Dealership Rating
Employee Rating

Robert is the best!!! He always give 300% to his customers. That's why we've been going to him for over 10 years/ More

by BIELSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez

October 14, 2021

Dealership Rating
Employee Rating

Excellent service. Lack of a proper waiting area for customers. Website says service is closed on Saturday. Sign at the door of the dealership says it is open on Saturday. More

by mcchow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

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