Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz | Page 34

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
373 Reviews
4.9

373 Reviews

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373 Reviews of Klaus de Paz

August 08, 2021

Dealership Rating
Employee Rating

I always appreciate Robert's attentiveness, timeliness, and service. The service was completed as quoted and returned within a few hours. I come back to Volvo Santa Monica because of the great customer ser More

by JOHNCAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez

Aug 09, 2021

Volvo Cars Santa Monica responded

John , Thank you for the amazing review !! On behalf of Stephanie , Robert and Klaus we appreciate the great responses that wonderful customers like you share with us . We look forward to taking care of all your automotive needs now and in the future !!

August 05, 2021

Dealership Rating
Employee Rating

Out of the 10 plus dealerships i went to look at cars at, Volvo Santa Monica the car I wanted, at my budget, and with excellent customer service. Very happy with them and my salesman John Yona More

by gmarroquin7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armin Buholzer, Francisco Aguilar , Anthony Paiz, John Yona

Aug 23, 2021

Volvo Cars Santa Monica responded

Hi gmarroquin7, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 03, 2021

Dealership Rating
Employee Rating

Everyone I worked with and came into contact with at Volvo of Santa Monica that day was very helpful and communicative. I will continue going there for service! More

by leeann7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez

Aug 23, 2021

Volvo Cars Santa Monica responded

Hi leeann7, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 31, 2021

Dealership Rating
Employee Rating

Klaus is always polite and helpful! Great customer service! Love that you wash my car when I bring it in for service! Would recommend this dealership! More

by mlalspaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Volvo Cars Santa Monica responded

Hi mlalspaugh, We appreciate you choosing us for your recent service. Thanks for the feedback!

July 30, 2021

Dealership Rating
Employee Rating

Robert Muñoz was very helpful and understanding with my needs. He’s always very attentive and as always he keeps me updated with the progress with my vehicle. More

by FRANC.TRINIDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Aug 23, 2021

Volvo Cars Santa Monica responded

Hi FRANC.TRINIDAD, We appreciate you choosing us for your recent service. Thanks for the feedback!

May 20, 2021

Dealership Rating
Employee Rating

Klaus sis always very professional and listens to the issues whenever I have come in. Car was clean which is always nice to leave with my car nicer then it came it! More

by melissa84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 19, 2021

Dealership Rating
Employee Rating

I had always agood service and good attention during my visits i dont see what else do I have to ad to complete my review More

by CARLOS826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 13, 2021

Dealership Rating
Employee Rating

I'm a return customer and Robert has always provided excellent service. He provided a clear estimate of work to be performed and his team got me in and out of the shop quickly. More

by eugene.kwok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez

May 01, 2021

Dealership Rating
Employee Rating

Klaus was very, very kind & helpful! I spoke to him on the phone beforehand & he is very polite & very willing to help me to accommodate my needs! Great experience! More

by TAWNI318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 29, 2021

Dealership Rating
Employee Rating

Robert and his team were exceptional. They made sure my car was serviced quickly since I was waiting. I was able to work in the clean and comfortable dealership waiting room. They returned the car clean a More

by cmtaylo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Stephanie Gomez, Silvia Gutierrez

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