Kobe Williams | Page 7

The finance department charged us $1,030. 00 over the already made out the door sale deal made with the sales department. We have had a difficult time getting our money back from finance. Th 00 over the already made out the door sale deal made with the sales department. We have had a difficult time getting our money back from finance. They finally acknowledged the error and said they thought the dealer add Ons should be charged. Without apology they said they would give us our money back, but we still have not received it back 3 weeks later. I wonder how many elderly customers have been taken. Also, we purchased a extended warranty which the finance department had greatly encouraged us to get and told us we could cancel within 6 months and we would get our money back. We called and canceled but have not as of yet received anything. If it was going to take a long time, I wish they would have told us and given us a date when we would get our money back. Our financial person will not take a phone call, and we have yet to speak directly to him. Is he evading us? They now owe us almost $5,000. I hope this is not the new norm at dealers to make extra money. More

by tinkie16 Verified Customer Verified Customer

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The dealership was a friendly atmosphere, everyone was very polite. We were very pleased with our sales person and the entire experience. very polite. We were very pleased with our sales person and the entire experience. More

by LUVNRS2005 Verified Customer Verified Customer

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Kind and patient salesperson (Kobe) who went the extra mile to explain features of the vehicle and to help me decide on my purchase without pressuring me. Also, a very easy process on the purchase with th mile to explain features of the vehicle and to help me decide on my purchase without pressuring me. Also, a very easy process on the purchase with the ?sales manager? My apologies for not being able to recall his name. More

by MELODY.MAXIM Verified Customer Verified Customer

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Great customer care, vehicle selection, and attentive staff. The sales team does a fantastic job on working with you to ensure the best possible deal for you, and with a seamless transition to their fin staff. The sales team does a fantastic job on working with you to ensure the best possible deal for you, and with a seamless transition to their finance team, you’ll be driving out in your new vehicle more than satisfied in no time. More

by Ryan James Verified Customer Verified Customer

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There are a lot of off-road stores that cater to Jeeps. I never would have thought a dealership would have what I need at the prices I expect. Alex Perez at Jerry Ulm has shown me otherwise. He is super k I never would have thought a dealership would have what I need at the prices I expect. Alex Perez at Jerry Ulm has shown me otherwise. He is super knowledgeable about Jeeps and aftermarket offroad parts. I've bought two Jeeps from Jerry Ulm. After I moved from the area I went to another Jeep dealer on a couple of occasions and was not only disappointed, I was disgusted. So if I need anything, I drive right past that deal and make the trip to Jerry Ulm. More

by RYANDJAMES Verified Customer Verified Customer

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We didn't have an opportunity to meet Jack. Kobe was awesome - low pressure, extremely helpful, attentive!!! Excellent experience!!! Kobe was awesome - low pressure, extremely helpful, attentive!!! Excellent experience!!! More

by gaholden Verified Customer Verified Customer

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Friendly, Great atmosphere, knowledgeable and fun overall great experience and quick in and out process, the inventory was great even for just looking around Kobe and Sherad I believe his name was the financ great experience and quick in and out process, the inventory was great even for just looking around Kobe and Sherad I believe his name was the finance manager I’m assuming we’re both great people to work with being only 24 years old there was a small challenge getting me financed on the largest loan I’ve ever done with no comparable history but they got taken care of quickly and efficiently even on a Saturday morning definitely would come back in the future and will be using Jerry Ulm and the Morgan auto group to service my new vehicle. More

by richardconnell2411 Verified Customer Verified Customer

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Great working with Kobe and the dealership. I bought my car online and everything worked out at the end. I bought my car online and everything worked out at the end. More

by patd416 Verified Customer Verified Customer

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Made the car buying experience easy. Understood what we wanted and got us into our cars! Understood what we wanted and got us into our cars! More

by jenihrv2 Verified Customer Verified Customer

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everyone was kind and helpful. ..just the best dealership i have been to kobe was the best ..just the best dealership i have been to kobe was the best More

by Jsw5711 Verified Customer Verified Customer

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