Kobe Williams

My overall experience was good. However after I arrive to my home which is over 50 miles from the dealership I notice some crucial items that would usually be included in the purcha However after I arrive to my home which is over 50 miles from the dealership I notice some crucial items that would usually be included in the purchase of this vehicle were not with the vehicle. (Second Key Fob, Owners manual. Tool Kit for removing the top & doors, Storage Tote Bag for the Freedom Panels) When I reached out to my sales rep his comment to me put me off quite a bit. He responded to me that these items were not with the vehicle when they took it in so they would not be provided to me. I can do without the Owners Manual since these things can be looked up on line, but the other items should have been provided in the vehicle since I cannot remove the top & doors without the tools, and the Tote Storage Bag for the Freedom Panels to protect them from being damaged when removed. And the second Key Fob. Goes without saying. Unfortunately, Randall Aybar More

by randall.aybar Verified Customer Verified Customer

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I have nothing but good today about Jerry Ulm , they have always treated me fairly and have been very supportive to my needs. always treated me fairly and have been very supportive to my needs. More

by mjpolo47 Verified Customer Verified Customer

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Overall experience was great, but being there for 3 hours they could have asked if I would like water coffee they could have asked if I would like water coffee More

by angelarredondo007 Verified Customer Verified Customer

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Great customer service, the outstanding mechanics, staff are great, & makes Jerry ulm dodge a world class dealership are great, & makes Jerry ulm dodge a world class dealership More

by CALISELMON5063 Verified Customer Verified Customer

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Could of been better. .. didnt go over financing well.. price of car way higher than the internet price .. purchased car and had engine light on the very next day .. sat in .. didnt go over financing well.. price of car way higher than the internet price .. purchased car and had engine light on the very next day .. sat in service for 2 weeks More

by Frasercle96 Verified Customer Verified Customer

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This is Monique the cosigner. The sales person Kobe was excellent in every way. Your financial agent, however, was the worst I have ever met. Incredibly rude, confusing. Unpleasan The sales person Kobe was excellent in every way. Your financial agent, however, was the worst I have ever met. Incredibly rude, confusing. Unpleasant all around personally if you would have him still on staff and I were to need a vehicle I would immediately turn away. He is a cancer in your business. But again, Kobe was most helpful and awesome. More

by KIDSGKIDS Verified Customer Verified Customer

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Kobe very nice helpful not pushy too much. Sales manager nice guy I forget his name. Pretty easy process Sales manager nice guy I forget his name. Pretty easy process More

by RICK.SCOTT Verified Customer Verified Customer

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Awesome experience! Thanks !!! Love the atmosphere, lively and positive, fun, clean, the restaurant, professionalism, all good! Thanks !!! Love the atmosphere, lively and positive, fun, clean, the restaurant, professionalism, all good! More

by rsimp1963 Verified Customer Verified Customer

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Kobe is great to work with and worked very hard to put together the deal I needed in a short time. together the deal I needed in a short time. More

by dmagers Verified Customer Verified Customer

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Kobe killed it with a 10/10 in customer service, knowledge of all the trucks I was interested in, respectful, not pushy, easy to talk to, professional, and cool AF to work with... Derrick (Fin Mgr. knowledge of all the trucks I was interested in, respectful, not pushy, easy to talk to, professional, and cool AF to work with... Derrick (Fin Mgr.) without any hassle, got me to the numbers I asked for. Which as a buyer, you can't ask for anything better than that! More

by theonlywcm Verified Customer Verified Customer

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