Kofi Dwomo-Appiah

We had an excellent experience at Volvo Cars Silver Spring when purchasing our new XC60. Rodrigo Hernandez was my initial contact over the phone and went out of his way to check inventory at other deal Spring when purchasing our new XC60. Rodrigo Hernandez was my initial contact over the phone and went out of his way to check inventory at other dealerships so I could compare before deciding on the one we ultimately bought. We arrived at the dealership earlier than scheduled, and since Rodrigo was with another family, the team seamlessly transitioned us to work with Kofi Appiah. Kofi was such a pleasure—professional, personable, and fair. I also want to thank Damir in Finance and Sales Manager Bruce. Together, they made up an A-Team that knows how to engage with customers without pressure, making the entire car-shopping experience a true pleasure. More

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This was our first experience with Silver Spring Volvo and when we were at point of purchase and all the details necessary in that process it helped to have Damir who answered all of our questions and hel and when we were at point of purchase and all the details necessary in that process it helped to have Damir who answered all of our questions and helped us navigate that decision making process smoothly. He spent as much time as was needed to step us through the purchase options and make what could have been an overwhelming process easier to understand. And Damir also spent time describing the service department, the benefits of the onsite service team and hour of operation. The support we received from Damir was one of the aspects that made a difference in our decision to move forward with buying from Silver Spring Volvo. More

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Excellent support from the staff especially Rich and Appiah during and after purchasing the car.. They were very attentive to my questions and followed up with all my concerns. Rich is the man! Appiah during and after purchasing the car.. They were very attentive to my questions and followed up with all my concerns. Rich is the man! More

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Great service. Very helpful and kind. Answered any and all questions I had to the best of his ability. In all, Rich made this experience a memorable one and showed Very helpful and kind. Answered any and all questions I had to the best of his ability. In all, Rich made this experience a memorable one and showed exactly how Volvo service should be done. 10/10 More

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