Kolten Ferrier | Page 12

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that you appreciated the extra care we took to wash your car without being asked. Providing thoughtful, top-notch service is always our goal, and it's wonderful to know that small gestures like this made a positive impact on your experience. We look forward to serving you again!

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your experience with us. We're delighted to hear that Kolten provided such kind and helpful service during your check-in—we'll make sure to pass along your praise to him! At the same time, we’re truly sorry that your checkout experience didn’t meet your expectations. Your feedback is incredibly valuable, and we’ll use it to ensure every interaction with our team reflects the excellent service you deserve. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you again and provide a better experience from start to finish.

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a great experience! Fast, easy service and a helpful team are exactly what we strive for. Thanks for choosing us, and we look forward to seeing you next time!

Wood Nissan Lee's Summit responded

Thank you for your review! We're glad to hear you find Wood Nissan easy to work with and that our service department keeps things moving quickly. If there's anything we can do to make your experience even better, let us know—we appreciate your business!

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad to hear that you had a great experience with our service team. We appreciate your trust in us and look forward to seeing you again for your next visit!

Wood Nissan Lee's Summit responded

We appreciate your feedback and are truly sorry to hear about your experience with your vehicle purchase. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to our management team at 816-600-4000 so we can better understand what happened and work toward a resolution.

Wood Nissan Lee's Summit responded

Thank you for trusting us with your first oil change! We're glad to hear you had a quick and thorough service experience—and that the little details, like refilling your washer fluid, made a difference. We appreciate you choosing us and look forward to seeing you again next time. Safe travels in your new Kicks!

Wood Nissan Lee's Summit responded

Thank you for your review! We're glad to hear you had a fast and friendly service experience. We appreciate your business and look forward to seeing you next time!

Wood Nissan Lee's Summit responded

We're so glad you had a quick and comfortable service visit! And nothing beats a freshly washed car—happy to hear you appreciated it! Thanks for choosing us, and we look forward to seeing you next time!

Wood Nissan Lee's Summit responded

Thank you for the fantastic review! We're thrilled to hear that Kolten provided you with top-notch service. We'll be sure to pass along your kind words! If you ever need anything, don't hesitate to reach out. Safe travels, and we look forward to seeing you again!