Kolten Ferrier
Kolten Ferrier at Wood Nissan Lee's Summit

Kolten Ferrier | Page 12

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
303 Reviews
4.9

303 Reviews

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303 Reviews of Kolten Ferrier

March 31, 2025

Dealership Rating
Employee Rating

Loved that they washed all the dirt and debris off my car without asking me. More

by Jaymesavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that you appreciated the extra care we took to wash your car without being asked. Providing thoughtful, top-notch service is always our goal, and it's wonderful to know that small gestures like this made a positive impact on your experience. We look forward to serving you again!

March 31, 2025

Dealership Rating
Employee Rating

I had Kolten help check me in and he was incredibly kind and helpful. The lady that checked me out when everything was done and I was picking up my vehicle, I wish I had her name but I didn’t catch it, she More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your experience with us. We're delighted to hear that Kolten provided such kind and helpful service during your check-in—we'll make sure to pass along your praise to him! At the same time, we’re truly sorry that your checkout experience didn’t meet your expectations. Your feedback is incredibly valuable, and we’ll use it to ensure every interaction with our team reflects the excellent service you deserve. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you again and provide a better experience from start to finish.

March 29, 2025

Dealership Rating
Employee Rating

Great service, fast and easy. wait time was very reasonable, service technician was very helpful and nice More

by Croaker3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a great experience! Fast, easy service and a helpful team are exactly what we strive for. Thanks for choosing us, and we look forward to seeing you next time!

March 28, 2025

Dealership Rating
Employee Rating

Wood Nissan in Lee’s Summit is easy to deal with and typically has fast service department. More

by CeFigge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

Apr 04, 2025

Wood Nissan Lee's Summit responded

Thank you for your review! We're glad to hear you find Wood Nissan easy to work with and that our service department keeps things moving quickly. If there's anything we can do to make your experience even better, let us know—we appreciate your business!

March 27, 2025

Dealership Rating
Employee Rating

Took my car in for an oil change. Everyone was prompt polite and professional. Will have service there again. More

by jrkearbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad to hear that you had a great experience with our service team. We appreciate your trust in us and look forward to seeing you again for your next visit!

March 24, 2025

Dealership Rating
Employee Rating

I would recommend the service at this dealership, but not buying a car there they screwed up my deal of buying my Nissan frontier 22. The salesman was an xxxxxxx & an edit. More

by bhanrahantigers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2025

Wood Nissan Lee's Summit responded

We appreciate your feedback and are truly sorry to hear about your experience with your vehicle purchase. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to our management team at 816-600-4000 so we can better understand what happened and work toward a resolution.

March 21, 2025

Dealership Rating
Employee Rating

Came for 1st oil change with my new Kicks, was done quickly, and many more things were looked at. I especially appreciate refill of washer fluid. Nice waiting area. More

by glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Wood Nissan Lee's Summit responded

Thank you for trusting us with your first oil change! We're glad to hear you had a quick and thorough service experience—and that the little details, like refilling your washer fluid, made a difference. We appreciate you choosing us and look forward to seeing you again next time. Safe travels in your new Kicks!

March 20, 2025

Dealership Rating
Employee Rating

I took my car in for an oil change. The service was fast and friendly. More

by ctrfaith0587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

Mar 23, 2025

Wood Nissan Lee's Summit responded

Thank you for your review! We're glad to hear you had a fast and friendly service experience. We appreciate your business and look forward to seeing you next time!

March 19, 2025

Dealership Rating
Employee Rating

Service was quick and the waiting room comfortable . They washed my car which was very much appreciated More

by Ladycsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Wood Nissan Lee's Summit responded

We're so glad you had a quick and comfortable service visit! And nothing beats a freshly washed car—happy to hear you appreciated it! Thanks for choosing us, and we look forward to seeing you next time!

March 19, 2025

Dealership Rating
Employee Rating

Kolten is great! Great customer service all around. Very helpful and knowledgeable. Great job and keep it up More

by Lys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Wood Nissan Lee's Summit responded

Thank you for the fantastic review! We're thrilled to hear that Kolten provided you with top-notch service. We'll be sure to pass along your kind words! If you ever need anything, don't hesitate to reach out. Safe travels, and we look forward to seeing you again!

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